- Location
- Dubai, Dubai, United Arab Emirates · published
- Department
- Operations
- Source
- Workable
Description
Join TMGM, a globally renowned multi-asset financial services provider headquartered in Sydney since
2013. We specialize in clearing and broking services, offering clients access to over 12,000 tradeable
products, including Forex, CFDs, equities, and bonds. TMGM is proud to be the Official Partner of Chelsea
Football Club and the Brooklyn Nets in 2025, partnering with iconic global brands to drive innovation and
engagement in both financial and sporting arenas.
About the role
TMGM are looking for an Operations Specialist to support our CFD trading clients across the MENA region. You
will take ownership of client operational matters, work closely with internal teams, and ensure requests are
handled accurately and on time.
Key responsibilities
• Handle client account enquiries, account maintenance, onboarding, and verification requests.
• Coordinate KYC documentation in line with internal procedures.
• Own operational cases through to resolution, working with Compliance, Client Support, Funding, Risk,
Trading, IT, and other teams.
• Review requests, monitor account activity, and escalate unusual or high-risk cases when needed.
• Carry out operational checks, reconciliations, investigations, and internal reporting.
• Investigate discrepancies and system-related exceptions.
• Maintain accurate records and support improvements to workflows and internal controls.
• Assist with ad hoc operational projects and business needs.