Systems Administrator I

The Systems Administrator I performs routine administration, maintenance, and technical support for County information technology hardware, servers, virtualization platforms, storage, and related network services. Works under general supervision using established procedures, with guidance from senior technical staff on complex assignments. Develops the knowledge and experience necessary to progress to Systems Administrator II.

Detailed information regarding the County’s benefits package and retirement offerings may be found here: Benefits

To learn more about Citrus County: Citrus County Government and Official Guide to Crystal River and Citrus County, Florida

Citrus County is an eligible employer for the Public Service Loan Forgiveness (PSLF) Program. More information can be found on the Federal Student Aid Website: Public Service Loan Forgiveness | Federal Student Aid

• Full-time, in-person position based in Lecanto, FL, scheduled hours are Monday through Friday, 8:00 AM to 5:00 PM
• Assists with assessment, planning, installation, and configuration of physical and virtual servers using approved standards.
• Performs routine server administration, maintenance, and troubleshooting; escalates complex issues to senior technical staff.
• Assists with maintenance of data and storage networks and monitors capacity and availability.
• Administers user accounts, groups, and access permissions as authorized under established procedures.
• Installs and maintains server endpoint detection and response tools in coordination with IT security staff.
• Performs approved patching and software updates; verifies results and documents corrective actions.
• Assists with software deployment methods, including imaging, Group Policy, and basic scripted deployments.
• Monitors backups and assists with restoration testing and recovery activities under established procedures.
• Assists end users with server and network issues escalated from the Helpdesk; documents work performed and communicates status.
• Collects hardware, software, and capacity information to support the annual budget and five-year technology planning.
• Assists with datacenter hardware installation and upgrades under the direction of senior technical staff.
• Creates and maintains documentation supporting operational configurations and procedures.
• Conducts routine network and server monitoring; reviews alerts and reports service disruptions or suspected security incidents.
• Conducts end-user training and provides technical guidance to support staff as assigned.
• Attends staff conferences, professional meetings, workshops, and training activities.
• Works closely with IT security staff and follows County security and change management requirements.
• Performs other duties as required.

Education and Experience

Certificates and Licenses

• Valid Florida Driver License (or must obtain within 30 days of establishing residency in Florida), or valid Florida Identification Card is acceptable only for positions not required to drive a county vehicle.
• Relevant IT certifications in systems administration, networking, cybersecurity, virtualization, or cloud administration are preferred but not required.
• Must have or be able to obtain within 90 days certification in FEMA National Incident Management System (NIMS) courses:
  • IS-100.c: Introduction to the Incident Command System (ICS); and
  • IS-700.b: An Introduction to the National Incident Management System

Abilities and Skills

• Foundational knowledge of server operating systems, virtualization, directory services, TCP/IP networking, storage, backups, and information security practices.
• Ability to troubleshoot technical problems, follow procedures, recognize when escalation is necessary, and maintain accurate documentation.
• Requires ability to maintain courteous and effective relations with County staff, elected officials, community interest groups and the public.
• Must have strong working knowledge of computers and be proficient in the use of Microsoft Office Suite of Products (i.e., Outlook, Word, Excel, etc.).

Physical Requirements/Work Environment

• Requires sitting most of the time.
• The job involves frequently lifting and carrying up to 20 pounds, and occasionally up to 50 pounds.
• The job requires frequent balancing and occasionally reaching above shoulders.
• The job requires the completion of tasks that involve frequent typing, simple grasping and ocassional fine manual manipulation.
• The job requires normal visual acuity and field of vision, depth perception and color vision, hearing, and speaking.
• The job may risk exposure to adverse weather, moving machinery, electrical hazards, and extreme noise.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Emergency Response/Recovery Activities

• All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. Emergency response duties may also include driving and/or operating a county vehicle or equipment and employees must obey all safety policies, and roadway rules and laws.

PLEASE REVIEW THE MINIMUM REQUIREMENTS ON POSTING AND COMMUNICATE HOW YOU MEET THE MINIMUM REQUIREMENTS IN YOUR APPLICATION/RESUME. MINIMUM REQUIREMENTS MUST BE MET TO BE CONSIDERED. Applications will be carefully reviewed to assess qualifications. Selected applicants will be interviewed to determine who will be hired for the job. The kind and length of related work experience, training and education shown on the application/resume will be an important consideration in the screening process. Relevant experience that is not gained through work experience should be explained in the additional information section of the application.

Must successfully pass an employment reference check and criminal background check.

Citrus County, Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Citrus County, Florida Board of County Commissioners (BOCC), is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), marital status, citizenship, physical or mental disability, genetic information, veteran status, or any other protected trait.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the Citrus County, Florida Board of County Commissioners in advance to allow sufficient time to provide an accommodation.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Pursuant to Chapter 119, Florida Statutes or the “Public Records Law,” applications, resumes and personnel records are subject to public inspections. Details regarding the “Public Records Law”/ “The Sunshine Law” / Florida Statutes and the statutory exemptions are available on websites such as the Florida Office of the Attorney General, Florida Senate and Florida Legislature. Additionally, Citrus County Board of County Commissioners Public Information section is located on our website.