- Salary
- $56k – $64k
- Type
- Full-time
- Department
- IT
- Seniority
- Mid
- Education
- High School
- Closing date
- Today
- Source
- ApplyToJob
Description
How to Apply
Interested candidates should submit a resume and cover letter to [email protected]. Please include the position title in the subject line of your email.
We encourage interested applicants to apply as soon as possible, as applications will be reviewed on a rolling basis.
About One Million Degrees:
One Million Degrees accelerates community college students’ progress on career pathways to economic mobility.
Over 60% of students who start community college do not complete a degree or successfully transfer to a four-year institution. However, 84% of jobs in the US require skills training beyond high school. OMD’s holistic support model is designed to support community college students as they work toward degrees and careers. From tutors and coaches to financial assistance and professional development, OMD helps community college students succeed in school, work, and life, transforming their futures and the futures of those around them for generations.
The OMD student support model is rooted in evaluation and evidence: A randomized controlled trial conducted with the University of Chicago Inclusive Economy Lab shows that OMD scholars are 70% more likely to enroll, 94% more likely to persist, 73% more likely to earn a degree.
Currently, OMD serves scholars in all 7 of the City Colleges of Chicago (CCC) and is scaling to reach over 3000 community college scholars by 2026 through our unique partnership with CCC. In addition to direct services, OMD partners with employers across industries to build on-ramps to in-demand jobs through internships and apprenticeships and supports institutions nationwide to design and implement models of holistic student support.
Through this growing body of work, OMD continues to have a profound impact in Chicagoland while becoming a national model for sustainable, scalable, and systemic change.
OMD Values:
OMD is deeply committed to our core values, as demonstrated in the work we do, our approach to change and growth, and our commitment to our staff.
One Million Degrees (OMD) is seeking a Development Operations Specialist to support our continued impact and growth. The ideal candidate will be a highly organized, detail-oriented, collaborative problem-solver and self-starter who is passionate about securing crucial funds to support OMD’s mission.
The Development Operations Specialist is responsible for ensuring the efficient and timely entry of up-to-date donor information, while also providing essential day-to-day functional support and internal customer service to our agile fundraising team. You will be the orchestra director, taskmaster, and quarterback (pick your metaphor), ensuring that our team has the data and system support they need to succeed. As a versatile member of the team, you will plug into various workflows—from Salesforce data entry and prospect research to gift processing and grant agreements—ensuring that our internal processes run smoothly and our data remains pristine.
As OMD grows to be a national model for scaling holistic student supports, the Development Operations Specialist will play a critical role in advancing OMD’s mission by creating strong processes, data systems, and actionable plans that will help OMD manage and steward supporters and ensure best practices in development operations. Reporting directly to the Development Manager, you’ll work collaboratively across the Advancement, Finance, and Programs teams.
What You’ll Do:
Specific duties and responsibilities include but are not limited to:
Development Operations (80%)
Perform other duties as assigned.
Qualifications and Requirements:
**All employees are expected to work a set number of Saturdays and evening hours per year due to organizational-wide events.
Equal Opportunity Employer
One Million Degrees (OMD) is committed to fostering a workplace where everyone feels welcomed, valued, and empowered to contribute. We are proud to be an equal opportunity employer and make employment decisions without regard to race, color, national origin, ancestry, sex, gender identity or expression, religion, sexual orientation, age, disability, veteran status, marital status, parental status, or any other protected characteristic under applicable law. This commitment extends to all aspects of employment, including recruitment, hiring, promotion, compensation, and the use of technology or artificial intelligence tools that may support the hiring process.
We encourage candidates from all backgrounds and experiences to apply. If you are a qualified individual with a disability and need a reasonable accommodation to complete the application process or participate in an interview, please contact [email protected] so we can discuss how best to support you.
Interested candidates should submit a resume and cover letter to [email protected]. Please include the position title in the subject line of your email.
We encourage interested applicants to apply as soon as possible, as applications will be reviewed on a rolling basis.
About One Million Degrees:
One Million Degrees accelerates community college students’ progress on career pathways to economic mobility.
Over 60% of students who start community college do not complete a degree or successfully transfer to a four-year institution. However, 84% of jobs in the US require skills training beyond high school. OMD’s holistic support model is designed to support community college students as they work toward degrees and careers. From tutors and coaches to financial assistance and professional development, OMD helps community college students succeed in school, work, and life, transforming their futures and the futures of those around them for generations.
The OMD student support model is rooted in evaluation and evidence: A randomized controlled trial conducted with the University of Chicago Inclusive Economy Lab shows that OMD scholars are 70% more likely to enroll, 94% more likely to persist, 73% more likely to earn a degree.
Currently, OMD serves scholars in all 7 of the City Colleges of Chicago (CCC) and is scaling to reach over 3000 community college scholars by 2026 through our unique partnership with CCC. In addition to direct services, OMD partners with employers across industries to build on-ramps to in-demand jobs through internships and apprenticeships and supports institutions nationwide to design and implement models of holistic student support.
Through this growing body of work, OMD continues to have a profound impact in Chicagoland while becoming a national model for sustainable, scalable, and systemic change.
OMD Values:
OMD is deeply committed to our core values, as demonstrated in the work we do, our approach to change and growth, and our commitment to our staff.
- Equity: We address historical and existing systemic inequities by taking a holistic approach to supporting students on their path to economic mobility.
- Excellence: We hold ourselves to a high bar and provide exceptional support so that students are empowered to achieve their ambitions.
- Community: We unite around putting students first, collaborating with partners, and celebrating our collective wins.
- Learning: We each adapt to a changing world and refine our approach to support students, community members, staff, and stakeholders along the way.
- Amplify: We advocate for our students and share what we've learned as leaders in the field.
One Million Degrees (OMD) is seeking a Development Operations Specialist to support our continued impact and growth. The ideal candidate will be a highly organized, detail-oriented, collaborative problem-solver and self-starter who is passionate about securing crucial funds to support OMD’s mission.
The Development Operations Specialist is responsible for ensuring the efficient and timely entry of up-to-date donor information, while also providing essential day-to-day functional support and internal customer service to our agile fundraising team. You will be the orchestra director, taskmaster, and quarterback (pick your metaphor), ensuring that our team has the data and system support they need to succeed. As a versatile member of the team, you will plug into various workflows—from Salesforce data entry and prospect research to gift processing and grant agreements—ensuring that our internal processes run smoothly and our data remains pristine.
As OMD grows to be a national model for scaling holistic student supports, the Development Operations Specialist will play a critical role in advancing OMD’s mission by creating strong processes, data systems, and actionable plans that will help OMD manage and steward supporters and ensure best practices in development operations. Reporting directly to the Development Manager, you’ll work collaboratively across the Advancement, Finance, and Programs teams.
What You’ll Do:
Specific duties and responsibilities include but are not limited to:
Development Operations (80%)
- Serve as the organizer and mobilizer of the Development team and resources—seeing the whole system, managing our data downloads and upcoming deliverables, driving moves management throughout the whole pipeline, from prospecting into actionable next steps. Serving as the air traffic controller, take a meticulous approach to capturing details/data and assigning next steps.
- Manage template creation, filling in basic information for external meeting preps and grant deliverables (proposals and reports).
- Serve as the supporting team member and data overseer for Development Team platforms, including GoFundMe Pro and Salesforce.
- Manage development collateral inventory (boilerplate language, case for support deck, talking points, one pagers, individual collateral, collaborating with MarCom for newsletter).
- Manage information tracking processes regarding acknowledgement, recognition, on-going communications, and continued cultivation of past and current donors to enhance their relationship with OMD.
- Process acknowledgements and thank-you letters, both electronic and mailed.
- Support pipeline management and deadline tracking through the generation of weekly reports, owning the dev-team action plan.
- Serve as Salesforce reports super user, building reports for the Advancement team as needed.
- Serve as the conduit between the Finance/Operations, Advancement, and Programs teams.
- Collaborate with Finance to ensure proper recording of pledges, gifts, and payments.
- Complete monthly audit and reconciliation of Salesforce to Sage to bank account.
Perform other duties as assigned.
Qualifications and Requirements:
- Highly organized, collaborative, and nimble problem solver
- Strong expertise in project management and systems orientation
- Passionate about OMD’s mission to advance economic mobility
- Leads with empathy, respect, integrity, and authenticity
- Motivated to address systemic inequities and support student success
- Bachelor’s degree, or an equivalent combination of education and/or experience preferred
- A minimum of two years of experience in development operations, database management, or project management.
- Demonstrated ability to streamline processes for efficiency and effectiveness.
- Proven track record in project management and development within operational sectors.
- Experience with Salesforce or a similar CRM preferred, not required
- Experience working with development, fundraising, or finance teams preferred, not required
- Experience with operations functions related to gift processing, data entry and reporting preferred, not required
- Strong and creative problem-solving, critical thinking, and strategic planning skills, including the ability to disaggregate problems and structure complex issues
- Strong collaboration and influence skills, demonstrating an ability to navigate organizational relationships, incorporate differing perspectives, develop recommendations, and generate consensus with partners across teams
- Excellent people and project management skills, including detail and action-orientation with excellent follow-through skills;
- Excellent oral, written, and interpersonal communication skills are required; i.e., the ability to communicate effectively verbally and through written correspondence as well as in communicating with individuals in one-on-one situations is critical
- Displays comfort with ambiguity and enjoys creating structure
- Ability to take initiative, manage priorities, and work independently
- Experience and demonstrated commitment to diversity and inclusivity initiatives. Proven ability to develop and implement programming to meet the needs of diverse audiences.
- Proficiency with Microsoft 365, Google Workspace, Zoom, and other virtual meeting platforms
- Team player who enjoys building and managing reliable, efficient systems and processes
- Detail-oriented and compliance-minded; you enjoy dotting i’s and crossing t’s
- Trustworthy in managing sensitive situations and information; you are discreet, professional, and possess excellent judgment
- Collaborative; you enjoy gathering stakeholder input to create innovative reporting tools that meet the needs of the organization
- Committed to equitable and inclusive practices in all phases of your work
- You believe in the talent and potential of community college students to change the world
- Salary: $56,000-$64,000*
- Full Health Benefits –Provided for all full-time employees, including medical, dental, and vision. OMD pays 100% of individual’s basic monthly health premium and 80% dependent coverage.
- Employee assistance program, which offers confidential emotional support, work-life solutions, legal guidance, financial resources, and more
- Retirement Benefits – For full-time employees, OMD offers a 401(k) plan and matches retirement contributions up to 4% of total salary
- Generous Paid Time Off Policy– OMD has 12 paid holidays and offers up to 15 days PTO in year one; in addition to two weeks paid time off for winter break.
- Compensatory time for designated duties performed outside of normal work hours**
- Monthly cell phone and internet reimbursement up to $50/month
- 12 weeks of paid parental leave for birthing and non-birthing parents.
- Professional Learning Opportunities – OMD supports employee development in areas relevant to professional and organizational goals and will pay for training such as workshops and conferences as agreed upon by the employee and supervisor.
- Hybrid Work Schedule – Two in-office days required a week; other days can be remote (in-person days set by you and your manager), and additional in-office days may be needed based on organizational priorities.
**All employees are expected to work a set number of Saturdays and evening hours per year due to organizational-wide events.
Equal Opportunity Employer
One Million Degrees (OMD) is committed to fostering a workplace where everyone feels welcomed, valued, and empowered to contribute. We are proud to be an equal opportunity employer and make employment decisions without regard to race, color, national origin, ancestry, sex, gender identity or expression, religion, sexual orientation, age, disability, veteran status, marital status, parental status, or any other protected characteristic under applicable law. This commitment extends to all aspects of employment, including recruitment, hiring, promotion, compensation, and the use of technology or artificial intelligence tools that may support the hiring process.
We encourage candidates from all backgrounds and experiences to apply. If you are a qualified individual with a disability and need a reasonable accommodation to complete the application process or participate in an interview, please contact [email protected] so we can discuss how best to support you.
Skills
SalesforceComplianceCustomer ServiceProject ManagementStrategic Planning