Billing & Collections Specialist

Description

The Billing and Collections Specialist manages billing, payment tracking, collections, reconciliation, and cash application for customer receivables.

This role owns the operational flow from signed agreements, through invoice submission, payment follow-up, reconciliation, and cash application. 

This role works closely with the Sales department and other members of the Finance department to ensure that sales are billed accurately, payments are collected on time, records remain complete, and exceptions are resolved through the appropriate channels. 

This is a hands-on role for a highly organized, detail-oriented professional who is comfortable working with contract and financial data and confident managing professional business-to-business payment communications.

Key Responsibilities

• Review approved financing documentation for completeness, accuracy, and alignment with transaction requirements.
• Maintain organized records for invoice requirements, payment schedules, remittance information, and related approvals.
• Confirm that the required documentation is complete before billing.
• Identify missing, inconsistent, or unclear contract and financial information and route exceptions to the appropriate department.
• Prepare and submit accurate invoices and billing documentation in accordance with contract terms and requirements.
• Track invoice acceptance, submission status, milestones, due dates, and payment commitments.
• Coordinate with stakeholders to resolve billing questions and prevent avoidable delays.
• Maintain a clear record of billing status, required next steps, owners, and expected resolution dates.
• Monitor aging balances, scheduled payments, overdue items, and unresolved invoice or remittance issues.
• Conduct timely, professional follow-up with customers regarding invoice status, payment timing, missing remittance details, disputes, and past-due balances.
• Coordinate customer-related questions and collection matters through the appropriate departments and maintain ownership through resolution.
• Reconcile invoices, payments, remittances, contract records, and internal financial data.
• Research unapplied cash, short payments, discrepancies, duplicate payments, and other exceptions.
• Ensure that reconciliations are documented, and completed within required reporting or close timelines.
• Maintain schedules, aging views, and supporting documentation needed for operational visibility and audit readiness.
• Maintain clear ownership of every assigned invoice, balance, commitment, and next step until the item is resolved.

Requirements

•  2–4 years of experience in accounts receivable, billing, collections, credit and collections, finance operations, contract administration, or a related environment.
• Experience managing invoices, payment schedules, aging balances, collection follow-up, reconciliations, or financial documentation.
• Strong attention to detail and the ability to work accurately with contract, invoice, payment, and remittance information
• Strong written and verbal communication skills for professional business-to-business payment conversations
• Working proficiency with Microsoft Excel or a comparable spreadsheet tool
• Ability to manage recurring deadlines, multiple open items, and detailed follow-up requirements
• Ability to handle confidential financial and contract information with discretion
• Sound judgment about what to resolve independently and what to escalate

Preferred Qualifications

• Experience with Salesforce is a plus
• College coursework or a degree in accounting, finance, business, or a related field

Full-Time Benefits: 

Medical | Dental | Vision coverage - 100% of premiums covered for employees and eligible dependents

· Paid Time Off (PTO) - up to 5 weeks if start date is before July 1. After July 1, receive 2.5 weeks for the remainder of the year.

· Paid Winter Break and select holidays

· Tuition reimbursement program

· 401k Plan (100% company match up to 6%, no vesting period)

· Free drinks/snacks/lunch catered monthly and so much more

Equal Opportunity Employer:

AMT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition, or any other reason protected by law.