- Location
- Arusha
- Type
- Full-time
- Department
- Sales
- Closing date
- Today
- Source
- ApplyToJob
Description
Purpose of the position
To drive loan portfolio growth in the Arusha branch by originating, assessing and processing loan applications in line with the credit policy, while building trusted relationships with customers and partners and ensuring all lending activity is compliant and well documented.
Key responsibilities & duties
This application is open to Tanzanian nationals only. Application deadline: - 15th November 2026 at 11:00 PM.
To drive loan portfolio growth in the Arusha branch by originating, assessing and processing loan applications in line with the credit policy, while building trusted relationships with customers and partners and ensuring all lending activity is compliant and well documented.
Key responsibilities & duties
- Support the achievement of the sales targets set by the company.
- Provide front-office customer service and safeguard the company's brand and reputation.
- Enter accurate borrower information into the loan management system.
- Assist in planning, implementing and executing the marketing and sales strategy.
- Assist in preparing company, portfolio and market performance reports as required.
- Evaluate creditworthiness by processing loan applications and documenting specified limits in line with the credit policy.
- Interview loan applicants to determine financial eligibility and the feasibility of granting a loan.
- Calculate all applicable ratios and metrics, and set up appropriate debt repayment plans.
- Communicate with clients to request or provide information.
- Assess customer needs, explore all options and introduce suitable loan products.
- Develop referral networks, suggest alternative channels and cross-sell products and services to meet quotas.
- Go the “extra mile” to build trust, customer loyalty and satisfaction throughout the underwriting process.
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines.
- Attend to all leads referred by partners and build strong relationships with them.
- Perform all other related duties assigned in support of the company's objectives.
- A degree in a business-related field or similar.
- Strong organizational and time-management skills, with the ability to prioritize tasks and work independently.
- Excellent written and verbal communication skills, with the ability to engage effectively with customers and internal teams.
- Proficiency in Microsoft Office Suite, i.e. Word, Excel and PowerPoint.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills and attention to detail.
- Minimum of 4 years' sales experience in an MFI setup, including sales experience in loan-related products.
- Business acumen and integrity.
- Impact: Make a real difference in the lives of millions of people across Africa, with work that has a lasting and meaningful effect on communities and individuals.
- Innovation: Be part of a forward-thinking team that embraces innovation and is constantly exploring new ways to drive financial inclusion.
- Growth: We are growing rapidly, with plenty of opportunities for career development and advancement within the organization.
- Diversity: We celebrate diversity and foster an inclusive work environment where every voice is valued.
- Commitment: We are committed to your success and well-being, offering competitive compensation, benefits and a supportive work culture.
This application is open to Tanzanian nationals only. Application deadline: - 15th November 2026 at 11:00 PM.
Skills
ExcelUnderwritingComplianceCustomer Service