Support Specialist 2 - O

Salary Range

3,975.00 - 5,082.00

Job Summary

The City’s Community Development Department is responsible for many programs that together help to ensure Vancouver continues to be a great place to live, work and grow. We provide building and permitting services with land use and engineering review for development projects, code compliance, and comprehensive planning including equity, long range and transportation planning.

We’re currently recruiting for a Support Specialist 2 - O. The primary responsibilities for the job are to perform a wide variety of administrative, clerical and general office support functions for the Development Review Division and serve as staff support to Building and Fire Codes Commission.

This is a full-time, regular, non-exempt union position. This position is covered under the provisions of an agreement between the City and the OPEIU union. The schedule for this position is M-F, 8am to 5pm.

At this time, this position is eligible for telework or hybrid schedule. As with all routine telework positions, employees may be required to come into the office on occasion based on business needs. Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the City cannot support ongoing telework from other locations.

Salary for this position is subject to a collective bargaining agreement with negotiated step increases based on seniority. Candidates meeting the minimum requirements for the position will be at the beginning of the listed range, equal to Step 1. Directly related experience, certifications and relevant credentials exceeding minimum requirements will be considered for step credit at hire, with such credit not to exceed Step 4, the approximate midpoint of the listed range, unless otherwise stipulated in the applicable collective bargaining agreement.

Posting may close before end date if more than 100 applications are received.

Job Details

Essential Functions:

• Support department programs and administrative processes, including programs such as clothing allowances, training, travel arrangements, Workday requests, and P-Card transactions; coordinate with the Financial Analyst on payments for memberships, training, and other work-related expenses.
• Provide administrative support for internal work groups and projects
• Serve as staff support to the Building and Fire Codes Commission. Serve as back up staff support for Hearing Examiner hearings. Prepare agendas and supporting materials; obtain and disseminate supporting documents and coordinate deadlines for materials submission. Take and transcribe meeting minutes.
• Coordinate internal and external meetings with staff, contractors, property owners, and permit holders.
• Coordinate departmental timekeeping activities and maintain accurate employee time records.
• Track personnel actions for the division, including performance evaluation dates, hiring of temporary employees, and the like.
• Manage office supply and tool inventories and coordinate orders to maintain stock levels.
• Perform other duties and responsibilities as assigned.

Qualifications

Experience and Education

• Three (3) years clerical/administrative experience. Experience supporting building permitting and inspection processes, preferred.
• HS Diploma/GED
• Equivalent combinations of education and experience may be considered.

Computer Skills

• Advanced computer skills with MS Word, Outlook; intermediate skills with MS Excel, PowerPoint, Teams

• Infor or other inspection software, preferred

• Workday or other enterprise systems, preferred

Knowledge

• English usage, spelling, grammar and punctuation.
• Advanced principles and procedures of record keeping and filing
• Principles of basic mathematics and accounting.
• Modern office procedures, methods and computer equipment.
• Use of personal computers and office software

Abilities

• Develop and compile information for a variety of reports
• Communicate clearly and concisely, both verbally and in writing
• Work independently in the absence of supervision
• Take and transcribe minutes
• Independently prepare correspondence and memoranda.
• Adapt to new technologies, software, and business processes
• Operate a personal computer and appropriate software
• Work in a manner consistent with the City of Vancouver’s Operating Principles
• Work and act as a team player in all interactions with other City employees
• Provide a high level of customer service at all times
• Project and maintain a positive image with those contacted in the course of work
• Develop and maintain collaborative and respectful working relationships with team members and others
• Consistently provide quality service
• Maintain regular and dependable attendance
• Demonstrate a commitment to valuing differences among people and to being inclusive.
• Show the utmost respect for others, and act as a team player.
• Promote safety as a guiding principle and a regular practice in accomplishing work by focusing on safe practices and complying with safety and health policies and procedures.
• Recognize unsafe conditions which may be hazardous to an employee or to the public.
• Works in safe and responsible manner; not putting self or others at risk. Complies with applicable policies and procedures including but not limited to using personal protective equipment, observing warning signs, learning about potential hazards, and reporting all unsafe conditions.

This position is subject to successful completion of a pre-employment reference check and a basic criminal background check.

The City of Vancouver is committed to advancing equity and creating a welcoming and inclusive workplace. We recognize that progress depends on more than just a verbal commitment; it depends on making meaningful organizational change. We developed and continue to develop strategies to enhance employee-centered programs, eliminate recruitment and advancement barriers, elevate employee understanding of DEI and cultural competency and build an inclusive and welcoming place to call work. We hope you’ll consider joining us on the journey!

Safety: The City of Vancouver believes every employee plays a role in maintaining a safe workplace. The City of Vancouver promotes safety as a guiding principle and practice and accomplishes work by creating safe work environments, complying with safety and health policies and procedures and consistently seeking improvements that support operational excellence.

Diversity and Inclusion: At the City of Vancouver, we value and foster a workplace comprised of people with a range of different backgrounds, experiences and cultures. We recognize that a diverse and inclusive team is key to innovation, effectiveness and a positive culture. We are proud to be an Equal Opportunity Employer.

Equal Employment Opportunity Statement: The City of Vancouver is dedicated to maintaining a work environment that extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability sexual orientation or gender identity. Employment decisions will be made to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of equity and nondiscrimination.

Veterans’ Preference: Under Washington law, qualified veterans may be eligible for Veterans’ preference when applying for City of Vancouver positions. Honorably discharged Veterans, their surviving spouses or spouses of honorably discharged Veterans with a permanent and total service-connected disability who would like to be considered for a Veterans’ preference for this job should provide the qualifying documents as instructed during the application process.

ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the City can reasonably provide them without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 360-487-8417 or email [email protected]

Job Posting End Date

November 17, 2026