Business Advisory Senior Analyst

Skill required: Network Services - Cisco Routing and Switching Operations
Designation: Business Advisory Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Provide 24 by 7 into 365 monitoring of ticket queue, phones, and IRC channel • Manage network events such as Fiber cuts Leased Wave outage Notify dark fiber providers of outage and manage event to resolution, verify quality of remedial work by measuring power levels etc and provide all • stakeholders with periodic updates • Link Down, Latency, Packet Loss, Network Traffic Issues and Routing and BGP issues Familiarity • Looking for a candidate who has expertise in Networking and has good knowledge on fundamentals of Network • Responsibility for direct supervision of NOC team members. • Conduct Performance Appraisals, coaching,training and objective settings. • Provide direction and leadership to build a process-focused, cross-functional team. • Manage scheduling of shift coverage and operational work streams to optimize service • A solution that validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks. • Infrastructure Management • Incident and Change Management • Configuration and Troubleshooting • Network fundamentals • Understanding all the networking devices: Routers, switches, etc. • IP connectivity, access, addressing, and services • Network security fundamentals •
What are we looking for? • Primary skill - Cisco Routing and Switching Operations - P1 • Experience and working knowledge on OSI Layer 1 Physical and 2 Datalink troubleshooting WAN point to point connection • Experience and working knowledge with IP, WAN, OSI layer, TCP or IP models, IPv4 or v6 addressing, subnetting and Ethernet. • Layer 1 to Layer 3 fault isolation and troubleshooting with telco providers and onsite technicians. • Experience working with internal groups e.g., order entry, test & turn-up, sales, and third party client or vendors and LEC s preferred. • Familiarity with SDH, SONET, and Ethernet concepts • Basic knowledge of cabling infrastructure such as patch panels, cross-connects and fiber types.  • Experience working with internal groups e.g., order entry, test & turn-up, sales, and third party client or vendors and LEC s preferred. • Experience working with global carriers in North America, LATAM, APAC, or EMEA • Experience working in a multi-vendor DWDM optical environment
Roles and Responsibilities: • In this role you are required to do analysis and solving of increasingly complex problems. • Your day to day interactions are with peers within Accenture. • You are likely to have some interaction with clients and or Accenture management. • You will be given minimal instruction on daily work tasks and a moderate level of instruction on new assignments. • Decisions that are made by you impact your own work and may impact the work of others. • In this role you would be an individual contributor and or oversee a small work effort and or team. • Please note that this role may require you to work in rotational shifts

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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