- Location
- Singapore HQ
- Type
- Full-time
- Seniority
- Senior
- Source
- Workday
Description
Summary
We are seeking a motivated and analytically minded Product Specialist to join our Crew Systems - Rostering & Optimization team. This role focuses on improving and evolving systems that support crew rostering, utilization and operational efficiency. You will work closely with internal stakeholders across Operations, Crew Management, IT and external vendors to deliver system enhancements that reduce manual effort, improve robustness and support operational excellenceJob Description
Responsibilities
Support the end-to-end product lifecycle for crew rostering and optimization systems, including requirement gathering, solution design, testing and implementation
Analyze crew utilization, rostering outcomes and system performance to identify improvement opportunities
Work with vendors and internal technology teams on configuration, enhancements and issue resolution
Support system deployments, enhancements and post-implementation reviews
Collaborate closely with stakeholders in Operations, Crew Planning, Cabin Services, IOCC and Network teams
Contribute to automation initiatives and continuous improvement of crew systems
Develop robust and easy-to-use UI/UX with designers to improve user experience and increase engagement
Requirements
Strong analytical and problem-solving skill
Fresh graduates with strong analytical backgrounds and an interest in complex operational systems are also welcome
Degree in Mathematics, Operations Research, Computer Science, or related field with specialization in Optimization.
Familiarity with analytical or technical tools such as SQL, Python, Java, or similar
Excellent communication skills; capable of explaining complex models, trade-offs, and solver outcomes to both technical and non-technical audiences; strong stakeholder and change management skills.
Experience in airline operations such as Crew Planning, Crew Control, Operations Control, or Network Operations would be highly advantageous
