Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to lead and drive improvements in workforce planning, structural management, and management information use. The role involves collaborating with stakeholders to ensure consistent and integrated workforce management processes and tools are in place, enabling timely decision-making and visibility of demand. Additionally, the role includes providing expert analysis, insights, and recommendations to enhance operational workforce planning, address challenges, and improve performance.

• Develop and maintain policies, processes, and procedures for Workforce Management to meet business needs.
• Identify areas of efficiency and increased effectiveness to deliver continuous improvement in resource management.
• Provide internal stakeholders with technical expertise and support around workforce planning.
• Support senior management in identifying business challenges and influencing changes to policy, process, or programmes.
• Actively seek input and feedback from key stakeholders to promote the delivery of improvements.
• Embed performance routines associated with Workforce Management.
• Oversight of the delivery of forecasts and capacity plans with a 12 to 24-month horizon.
• Build effective relationships with key stakeholders to ensure forward planning and capacity management.
• Develop and implement resource reporting metrics to support operational performance, governance, and continuous improvement.
• Provide leadership within the team to ensure that required standards of performance are achieved.

Skills:

Analytical Thinking, Critical Thinking, Data Analysis, Financial Products, High Accuracy, Intentional collaboration, Managing performance, Negotiation, Process Improvements, Risk Management, Stakeholder Management, Strategic Planning, Workforce Management (WFM), Workforce Strategy, Work Schedules

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.