Case Worker

• Permanent | Full Time
• Location: Campbelltown NSW 2560 (Outreach to South West Sydney region)
• Salary $81903.22 + Super + NFP Salary Packaging benefit
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose. 

Your Opportunity

The Case Worker role provides person-centred, strengths-based support to young people aged 10–24, with a focus on homelessness and early intervention. Working across multiple LGAs, the role delivers assertive outreach and evidence-informed case management, supporting clients to achieve sustainable housing, build capacity, and access appropriate services. The position requires strong relationship-building, sound judgement, and the ability to respond flexibly to the complex needs of vulnerable young people in community settings

Your key responsibilities will be to:

• Work with and respond to referrals of clients across South West Sydney providing ongoing case management and support
• Create individualized support plans including referrals to community services organisations
• Promotion of the service in the local community
• Monitor our clients progress towards achieving their goals

Requirements for Success

• Community Services Degree; or Associate Diploma or certificate with relevant experience;
• Strong communication, empathy and advocacy skills
• Have a sound understanding of Mission Australia’s values and code of conduct
• Well-developed written and oral communication skills, including highly developed administrative skills
• Current drivers licence.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. 

Your benefits

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support  
• Volunteering opportunities   
• Opportunity to purchase additional annual leave 
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.