- Location
- SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids, United States of America
- Workplace
- Onsite
- Type
- Part-time
- Department
- IT
- Education
- High School
- Source
- Workday
Description
Support Services Technician Hospitality Trainer
1:30 p.m. - 10:00 p.m.
20 Hours per week
Job Summary
These Team members maintain shift accountability for support services team member job duties in a cost effective and efficient manner and provides training to new and existing Support Services staff on the department procedures and expectations, and all departmental quality, safety, and customer service standards and expectations.
Essential Functions
- Work as a team member helping others to contribute to the overall success of Corewell Health. Refer to the job profile of the duties being performed.
- Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents, including greeting and assisting in hospital navigation. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
- Completes special projects as assigned, with specific direction.
- Provides training and ongoing instruction to new and existing Support Services staff.
- Acts as team lead during uplines absence and reports work-related issues to upline.
- Assigns, coordinates, inspects employee work assignments, and completes quality assurance inspections.
- Ensure that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
- Navigate between campus locations to support needed operations
Qualifications
Required
High School Diploma or equivalent
6 months of relevant experience Included job profile tasks and/or other related experience
Preferred
1 year of relevant experience Customer service and/or other related experience Preferred
6 months of relevant experience Leadership Experience
CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days OR
CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days
CRT-Health Care Environmental Services Technician (CHEST) - AHE Association for the Healthcare Environment Environmental Services 1 Year
CRT-ServSafe Manager - NRA National Restaurant Association Nutrition Services 90 Days
CRT-ServSafe Allergen - NRA National Restaurant Association Nutrition Services 90 Days
CRT-ServSafe Handler - NRA National Restaurant Association Nutrition Services 90 Days
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
#CorewellHealthCareers
How Corewell Health cares for you
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Butterworth Hospital - 100 Michigan St NE - Grand RapidsDepartment Name
Nutrition Hospitality Technician Pilot - Grand Rapids HospEmployment Type
Part timeShift
Evening (United States of America)Weekly Scheduled Hours
20Hours of Work
1:30 p.m. - 10:00 p.m.Days Worked
Variable DaysWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
