Shift Manager

About The Role:
Lead the day-to-day operation of your shift, ensuring the safe, efficient, and high-quality delivery of customer orders. Drive operational performance through strong leadership, accountability, continuous improvement, and the development of engaged, high-performing teams.

What You Will Be Doing:

Operational Leadership

• Lead shift operations to achieve productivity, quality, safety, and service targets.
• Execute production plans while ensuring compliance with health & safety, food safety, and quality standards.
• Monitor performance, resolve operational issues, and implement corrective actions.
• Drive continuous improvement to improve efficiency, reduce waste, and enhance customer outcomes.

People Leadership

• Lead, coach, and develop Team Leaders and Production Operatives to build capability and succession.
• Set clear expectations, monitor KPIs, provide regular feedback, and manage performance.
• Promote accountability, engagement, recognition, inclusion, and colleague wellbeing.
• Support recruitment, onboarding, workforce planning, and employee relations in partnership with HR.

Ownership & Decision Making

• Take ownership of shift performance and operational challenges.
• Make timely, informed decisions in a fast-paced environment.
• Lead by example with a hands-on approach and empower teams to solve problems and improve processes.

Health, Safety & Quality

• Champion a safety-first culture and ensure compliance with all health, safety, food safety, and quality standards.
• Conduct audits, risk assessments, and investigations, implementing effective corrective actions.
• Maintain a clean, organised, and compliant workplace.

Continuous Improvement

• Apply Lean and continuous improvement principles to enhance productivity, quality, and cost efficiency.
• Use performance data to identify opportunities and support implementation of new processes and initiatives.

Who You Are:

Essential

• Experienced people leader in a fast-paced manufacturing, production, fulfilment, logistics, or FMCG environment.
• Proven ability to lead, coach, and develop high-performing teams.
• Strong decision-making, problem-solving, and communication skills.
• Results-driven, with experience managing KPIs and driving operational performance.
• Solid understanding of health & safety, quality, and continuous improvement principles.

Advantageous:

• Experience in food manufacturing or FMCG.
• Knowledge of Lean, Continuous Improvement, or Six Sigma.
• Relevant Food Safety or Health & Safety qualifications.

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: Smart parc, Spondon, Derby DE21 7HW

Working Schedule: Rotating days and nights every 3 months, Wednesday to Saturday - 7:00 - 7:00

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.