Retail Operations Coordinator

Position Summary ​

The Retail Operations Coordinator provides administrative and operational coordination support for New Store Openings (NSOs), remodels, retail programs, travel logistics, and store equipment maintenance needs across multiple retail locations. Will partner with cross-functional teams, support the timely and accurate execution of multiple concurrent initiatives by coordinating project activities, vendor services, travel arrangements, and operational readiness tasks while maintaining organized documentation, tracking key milestones, and following established processes and procedures.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned: 

• Provide administrative and coordination support for New Store Openings (NSOs), remodels, retail initiatives, and special projects by completing assigned tasks, tracking deliverables, and supporting operational milestones.
• Process high-volume travel arrangements through the Company's designated travel vendor, including airfare, hotel accommodations, rental vehicles, and related travel logistics for NSOs and other business programs.
• Maintain organized travel, financial, vendor, and project records to support accurate documentation, reporting, reconciliation activities, and compliance with established procedures.
• Create and process purchase orders, track invoices, and maintain supporting documentation for equipment, supplies, services, and other operational expenses.
• Monitor project schedules and task deadlines, provide status updates, and escalate potential delays or issues to appropriate team members for resolution.
• Coordinate with vendors and internal business partners to support equipment deliveries, installations, service requests, operational readiness activities, and project-related requirements.
• Attend project and cross-functional meetings, document notes and action items, and complete assigned follow-up activities to support project execution.
• Follow established administrative processes, policies, and procedures to ensure accuracy, consistency, and compliance in day-to-day work activities.
• Serve as a point of contact for retail locations regarding store, café, and breakroom equipment maintenance needs, coordinating service requests, preventative maintenance, repair scheduling, vendor appointments, progress tracking, and communication with stores and service providers.
• Support retail locations by coordinating operational supply orders, equipment deliveries, vendor services, and related administrative activities to help maintain store readiness and equipment availability.
• Communicate with retail leaders, vendors, and service providers to schedule maintenance services, track work progress, and document service completion.
• Support retail locations by coordinating vendor services, operational supply orders, equipment deliveries, and administrative activities to maintain existing store equipment and upkeep
• Support system deployments through pre-launch software testing and training and support post-launch support
• Assist with updating and maintaining Retail Operations SOPs by incorporating approved process changes, system enhancements, and business initiatives to help ensure documentation remains accurate and current.
• Maintain tracking logs, spreadsheets, and project documentation to support reporting, workflow visibility, and operational follow-up activities.

Qualifications

Education/Experience: Associate degree in Business Administration, Operations, Project Management, Hospitality, Retail Management, or a related field. Minimum 2 years of administrative, project coordination, operations support, retail support, travel coordination, or related experience. 3-5 years of project coordination, retail operations, store development, facilities, construction administration, or new store opening support experience is preferred. Experience supporting multiple concurrent projects, coordinating vendor relationships, and managing administrative processes in a fast-paced environment preferred. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs including Excel, Word, and Outlook.  

Certificates and Licenses: None

Supervisory Responsibilities: This position will not have supervisory responsibilities.

Position Hiring Range

The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire.  Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data.  Living Spaces reserves the right to modify this page at any time. 

Compensation: $19.00 - $24.70

Overtime pay is available for eligible, non-exempt Team Members.  Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Additional available benefits upon meeting eligibility requirements include:

• Medical (full-time only)

• Dental (full-time only)

• Vision (full-time only)

• 401(k) with Company match (full and part-time)

• Vacation (full-time only or as otherwise required by applicable law)

• Paid Sick Leave (full and part-time)

• Flex or Health Spending Account (for eligible full-time only)

• Employee Assistance Program (full and part-time)

• Holiday pay (full-time only)

• Life insurance (full-time only)

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer 

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

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