- Location
- Four Seasons New Orleans, United States of America
- Type
- Full-time
- Department
- Retail
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.About The Role
Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Chandelier Bar team as a Food and Beverage supervisor. As a F&B Supervisor, candidates will take an active role in the supervision of the restaurant and/or bar. They anticipate guests' needs whilst greeting, seating and serving restaurant and/or bar guests.
What You''ll Do
- Lead daily restaurant and bar operations, ensuring seamless service execution, maintaining exceptional standards, and providing hands-on support to the team as needed.
- Anticipate guest needs, deliver personalized service, and promptly resolve concerns to create memorable dining experiences.
- Manage guest feedback professionally, addressing complaints and recognizing compliments while communicating key insights to leadership.
- Support team success through daily service briefings, training, coaching, and participation in departmental meetings to uphold Four Seasons service standards.
- Partner with restaurant leadership to maintain the highest levels of service, presentation, hygiene, and operational excellence, while serving as Manager on Duty in their absence.
What You Bring
- High reading, writing and oral proficiency in the English language
- 2 years of previous supervisory or management experience in Food & Beverage
- College degree or equivalent preferred.
- A Valid Work Authorization for the United States.
What To Expect
- Work a flexible work schedule of approximately 45 hours per week that includes mornings, nights, weekends, and holidays. Extended shifts may be needed.
- Work in a fast-paced environment that requires continuous movement and standing, engaging with guests and team members throughout your shift.
What We Offer
- A Rewarding Work Culture, with mentoring, training and development opportunities
- Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
- 401k participation with a company matching program after 30 days of employment
- Discounted Accommodations at Four Seasons Worldwide
- Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary uniforms that are laundered by our housekeeping department
- Discounted parking near hotel
- And much more!
Want to know more about working for Four Seasons? Visit us at:
Four Seasons Hotel and Residences New Orleans: https://www.fourseasons.com/neworleans/
YouTube: http://bit.ly/WeAreFS
Facebook: http://bit.ly/WeAreFS_FB
LinkedIn: Four Seasons Hotel and Residences New Orleans
Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG
See what our employees are saying at: #FSEmployee
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal