Service Porter

Description

Summary/Objective:

The Service Porter is responsible for performing a variety of duties as it relates to the maintenance and lot presentation of vehicles.

Essential Job Functions:

• Washing/cleaning the interior and exterior of all new and used vehicles to ensure they look good for potential customers.
• Regularly check all basic vehicle fluids and adjust levels as necessary.
• Simple, basic vehicle maintenance.
• Snow and/or debris removal from cars and lot as necessary.
• Rearrange vehicles for sales or lot reorganization.
• Various other duties as assigned by management.

Requirements

Knowledge, Skills and Ability Requirements:

• Customer Service - Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills - Listens to others without interrupting.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Team Work - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Professionalism - Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness.
• Quantity - Completes work in timely manner.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
• Language Ability - Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
• Math Ability - Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Preferred Education/Experience:

High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet or humid conditions (non-weather) and work near moving mechanical parts. The employee is frequently exposed to work in high, precarious places; fumes or airborne particles and outdoor weather conditions. The employee is occasionally exposed to extreme cold (non-weather); extreme heat

(non-weather); risk of electrical shock and vibration.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to talk or hear.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.