Manager - Vendor Management

Overview

Role Details:

 

Main Purpose of the Role:

 

The Strategic Partner Management Analyst supports the team with all aspects of the business and technology sourcing needs with Preferred Vendors. The analyst will support the team in driving Strategic Business Reviews and Co-Innovation with Strategic Partners across the Capabilities . This role will also support Vendor Manager in implementing guidelines and processes for coordinating management of the contract, resource, and performance management, working with Global stakeholders and partnering with Procurement & Finance to provide insights/reporting for Vendor Portfolio Management.

 

 

Responsibilities

Accountabilities:

 

The ideal candidate will have experience in sourcing strategies and vendor portfolio management. The main accountabilities of this role are:

 

1. Vendor Governance and Relationship Management:

• Assist in coordinating governance discussions for Vendors
• Working with Sector & Global stakeholders and providing insights/reporting for Strategic Partner Portfolio Management.
• Creating and maintaining vendor profiles for strategic & preferred Vendors by conducting market research.
• Establishing efficient guidelines and proceses to manage PepsiCo’s strategic relationships with partners
• Support the team in onboarding internal / external stakeholders on the Strategic Business Review (SBR) program
• Work/collaborate with internal & external stakeholders in agenda shaping to ensure successful SBR deliveries
• Track the action items from each SBR and work /collaborate with internal & external stakeholders to drive the action items to closure
• Assist the team in identifying business challenges and opportunities for co-innovation
• Conduct market research, competitor analysis and support the team in vendor/technology scouting
• Compile and analyze data to inform co-innovation strategies.

2. Vendor Performance Management:

• Support Track, report and analyze the performance of Preferred Vendors using Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Business Satisfaction Surveys
• Assist in definition, refinement, and consistent reporting of KPIs to PEP senior leadership

3. Vendor Contract Compliance and Sourcing Risk Management:

• Resolves inquiries from stakeholders related to the  contracts
• Assist in managing the Contract Change management process

4. Vendor Resource Management:

• Validation of  Vendor consumption data (e.g., resource unit validation, verifying calculations, ensuring volume pricing adjustments are applied, etc.) or Project related SOWs using established process.
• Provide input into consumption trend analysis used to ensure best use of finite resources to support our business
• Provide input to Finance to support the development of PepsiCo financial forecasts, financial business cases, and budget plans as required at a sector level
• Analyze the data and generate insights for external labor productivity.

5. Reporting (Power BI )

• Develop and maintain Power BI reports, dashboards and data models.
• Analyze requirements and create data visualizations to meet stakeholder needs.
• Design and implement data governance procedures.

 

 

Qualifications

 

 

Key Skills/Experience Required

• 4 year college degree or commensurate work experience
• 1 – 2 years experience in Vendor Relationship Management, Governance or Procurement areas with interest or knowledge in environment.
• 1 – 2 years experience Financial Management (preferable)
• 1 – 2 years experience in environment (preferable)
• 1 - 2 years in Contract Management
• 1-2 years’ experience with Power BI and Data Visualization

Tech Skills

• Good analytical skills and attention to detail
• Excellent MS Office skills, in particular Excel, Word, and PowerPoint
• Proficient in English, both verbal and written
• Medium to High level understanding of commercial contracts or contracts
• Knowledge of Vendor Management tools
• Power BI and data visualization

Non-Tech Skills

• Ability to deliver credible insights through work products and communication
• Ability to work independently with little direction
• Capable of managing multiple time sensitive priorities simultaneously
• Detail-oriented; organized in approach and in documentation
• Ability to work well in a virtual team environment
• Consistently shows urgency, courtesy and patience
• Exceptional communication skills
• Capacity to analyze at deep level and connect data from different sources to drive actionable decisions
• Proactive attitude and results oriented
• Open to learning new skills
• Experience building relationships, negotiating, and influencing key stakeholders, internal and external partners to drive decisions
• High level of commitment & resilience

Differentiating Competencies

• Ability to interact with key stakeholders and communicate persuasively in a multi-functional environment
• Ability to organize and prioritize work and meet deadlines through excellent time management and strong organizational and problem-solving skills
• Highly organized and responsive, with ability to work on tight timelines.
• Stakeholder alignment and management competency
• Technical service delivery and/or IT operations experience is a plus
• Ability to take ownership and drive issues to resolution

 

• Main Interactions Within & Outside Organization

Type

Name of group

Purpose of interaction

Frequency

Internal

Global Procurement

To plan and execute sourcing strategy; provide Vendor relationship/contractual performance feedback

On going

Internal

Global and Sector stakeholders/

service owners

To enable Vendor management practices and processes to achieve S&T objectives

On going

Internal

Information Security

Partner with Information Security to ensure strategic Vendors are meeting security standards and third-party assessments

OnDemand

Internal

IT Controls /Audits

Coordinate with IT Controls/audit to perform controls testing or/and Vendor audits

OnDemand

External

IT Strategic & Preferred Vendors

To ensure relationship, performance, risk and contract management. Follow up with them to ensure action items are driven to closure

On going