Benefits Associate

About Us

St.Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person-centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

St.Amant is committed to fostering a culture of diversity, equity, inclusion, and accessibility where everyone is respected, valued, and empowered to bring their authentic selves–free from fear of discrimination–while celebrating the diverse identities and experiences that enrich our community. We stand firmly against individual and systemic discrimination and racism as per the Canadian Human Rights Act.

St.Amant’s core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce, which is paramount to supporting the vibrant community we serve.

Position & Summary of Scope

Reporting to the Manager, Compensation & Benefits, the Human Resources Benefits Associate provides accurate, timely and person-centered support for the administration of employee pension and benefit programs. As a key point of contact for members, employees and third-party providers, including insurers, the incumbent responds to inquiries with compassion, discretion and technical accuracy. This role requires strong attention to detail, sound judgment, and the ability to explain specialized pension and benefit information in a clear and supportive manner. The Human Resources Benefits Associate performs all duties in a manner consistent with St.Amant’s Mission, Values and Policies, while contributing to reliable service delivery and a positive employee experience.

Qualifications

Education:

• High school Diploma, Certificate or G.E.D
• Post-secondary education in Human Resource Management and/or relevant skills and experience in an HR related setting
• An equivalent combination of education, training, and relevant experience will be considered.

Professional:

• Minimum two years' experience in human resources, preferably in pension and benefits administration
• Experience working with employees and the public and in an effective and professional manner
• Knowledge of employer-based benefits, policies, procedures and principles
• Good numeric skills to ensure accuracy in calculations of benefits entitlements, payments and deductions
• Ability to create, compile and analyze reports and communicate trend data for leadership
• Ability to compile and analyze trend data for programs
• Excellent data entry accuracy and attention to detail
• General understanding of human resources-related legislation, and how to apply HR policies and collective agreements appropriately in day-to-day work
• Strong computer capabilities with experience in using Microsoft Office products and applications including Word, Excel, PowerPoint, Outlook and Internet browsers
• Strong organizational, time management and communication skills (written and oral)
• Excellent problem-solving and conflict resolution skills
  
• Experience using Quadrant or another HRIS is considered an asset
  

Personal:

• Excellent interpersonal, verbal and written communication skills
• Client-focused; customer service excellence is essential
• Demonstrates objectivity when dealing with challenging situations and changing work environments
• Able to recognize personal biases and navigates effectively
• Demonstrates the ability to be mindful of limitations and are able seek help when needed
• Functions effectively as a team member, demonstrating objectivity when dealing with challenging/changing work environments
• Ability to be compassionate and advocate when needed
• Excellent time management skills with the ability to balance and prioritize multiple responsibilities
• Self-motivated and able to work independently
• Tactful, maintains confidentiality and acts with integrity in the performance of all duties
• Confident, creative, innovative
• Values and is committed to continuous self-growth and professional learning
• Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness
• Ability and willingness to give and receive honest, balanced feedback
• Demonstrates competence and character that inspires trust
  

Duties & Responsibilities

The incumbent works collaboratively with the Human Resources team when delivering services.

Duties include:

• Administrating leaves of absence with adherence to policy, Collective Bargaining Agreements and Labour Standards
• Liaising with internal stakeholders to ensure seamless processing of leaves of absence
• Running and formatting daily, weekly and monthly reports related to benefits
• Processing changes to employee benefits and updating them in the HRIS system
• Reviewing biweekly payroll exceptions reports and making necessary corrections
• Updating the HRIS system to reflect accurate information in a timely manner
• Calculating employee benefit arrears and refunds
• Facilitating the collection of arrears with the payroll department and the employees’
• Responding to employee inquiries and providing direction to resources
• Run and import biweekly uploads into the benefits portal
• Review, correct and post position and employment events in the HEB Manitoba portal
• Determining Health Spending credits based on policy and Collective Bargaining Agreements
• Coordinating retirements internally and in conjunction with HEB Manitoba
• Updating, improving, and maintaining benefits processes as needed
• Contributing to visibility of benefits related information through internal communications (BLINK)
• Maintaining data integrity between the HRIS system and the benefits portal

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.

St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.

As a Condition of Employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases.

We offer a competitive salary and a comprehensive benefits package that includes: Health and Dental Plans, Life Insurance Plans, Long Term Disability, Employer Paid-Employee Assistance Plan and Employer-Matched Pension Plan. We also offer access to an on-site gym, professional development training opportunities and affordable staff parking.