General Maintenance Technician

Description

We Are

Ideally situated along the picturesque Napa River, near vibrant Oxbow Public Marketplace, the Culinary Institute of America , and lively downtown Napa, River Terrace Inn is the ultimate Wine Country destination. Inviting rooms and suites with calming river views and warm fireplaces welcome guests back after days spent exploring the Valley. The Inn provides Napa visitors with accommodations that feel like home while staying true to Wine Country’s chic, boutique aesthetic Our restaurant ALBA Bar & Cafe is open daily for breakfast, and small bites in the evening at the Bar. We also have (3) private rooms for banquets & catered events.

Come work and be part of the Alba / RTI (River Terrace Inn) team. Our Napa River waterfront location includes 114 rooms, a fitness center and home to the ALBA Restaurant. The RTI is located within walking distance of restaurants, the Culinary Institute of America, Oxbow Public Market, the Napa Valley Wine Train and many other fun filled attractions.

River Terrace Inn

A day in the life...

This position assists the Director of Engineering to keep all equipment in good repair with minimum downtime by providing day-to-day maintenance of the hotel. Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually work towards and support the improvement of engineering service to guests, other departments, and staff.

Engineering & Maintenance Operations

• Perform      routine maintenance and repairs throughout the hotel, including guest      rooms, public areas, back-of-house spaces, and exterior grounds.
• Troubleshoot      and repair plumbing, electrical, HVAC, mechanical, painting, carpentry,      and general building systems.
• Complete      preventative maintenance tasks according to departmental schedules and      brand standards.
• Respond      promptly to maintenance requests and guest service calls.
• Conduct      regular inspections of hotel facilities and identify necessary repairs.
• Maintain      tools, equipment, and work areas in a clean, safe, and organized      condition.
• Ensure      all maintenance work complies with applicable safety regulations and hotel      policies.
• Flexibility      on scheduling: weekends, weekdays and holidays based on business needs

Additional Responsibility includes Leadership & Department Support

• Serve      as the primary backup to the Chief Engineer.
• Assist      with daily department planning and prioritization of maintenance      activities.
• Provide      direction and support to maintenance staff as needed.
• Monitor      work order completion and ensure timely follow-up.
• Communicate      facility issues and operational concerns to hotel leadership.
• Assist      in training new maintenance team members on departmental standards and      procedures.

Acting Department Manager Responsibilities

When the Chief Engineer is off-property, unavailable, on vacation, or otherwise unable to perform departmental duties, this position will:

• Assume      leadership responsibilities for the Engineering Department.
• Prioritize      and assign daily work orders.
• Coordinate      emergency repairs and facility responses.
• Serve      as the primary engineering contact for hotel leadership.
• Coordinate      with vendors and contractors as needed.
• Ensure      all life-safety systems remain operational.
• Communicate      major maintenance issues and operational impacts to hotel management.
• Maintain      departmental productivity and service levels.

Guest Service Responsibilities

• Interact      professionally and courteously with guests at all times.
• Respond      quickly and effectively to guest maintenance concerns.
• Maintain      guest privacy and confidentiality while working in occupied rooms.
• Support      the hotel's commitment to exceptional hospitality and guest satisfaction.

We've got you covered ...

In return, we offer competitive wages, Pay on Demand, a 401k savings plan which you will be eligible to join after 90 days of employment. Team members can take advantage of free daily family meal. IN addition, team members are eligible for the Noble House Team Member and Family & Friends Rate discount Program at Noble House properties.

Call to Action

If you enjoy being a part of a dynamic team, meeting new people and accepting new challenges, we invite you to apply and become a Server at the Alba restaurant inside the River Terrace Inn.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us The River Terrace Inn Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

DEIA Statement

At River Terrace Inn, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Pay:

$22 per h/r plus tips

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Requirements

Qualifications Required

• High      School Diploma or GED.
• Minimum      2-3 years of facilities maintenance, hotel engineering, or related      experience.
• Working      knowledge of: 
  • HVAC       systems
  • Plumbing
  • Electrical       systems
  • Carpentry
  • Painting       and drywall repair
  • General       building maintenance
• Ability      to lift up to 50 pounds and perform physically demanding work.
• Ability      to work flexible schedules including evenings, weekends, and holidays.

Preferred

• Previous      hotel engineering experience.
• Technical      certifications related to HVAC, electrical, plumbing, or building      maintenance.
• Experience      supervising or leading a team.
• Knowledge      of preventative maintenance software systems.

Performance Expectations

Operational Excellence

• Complete      assigned work orders accurately and efficiently.
• Maintain      guest rooms and public spaces in excellent condition.
• Demonstrate      strong troubleshooting skills and proactive problem prevention.
• Adhere      to all hotel and safety standards.

Leadership

• Actively      support the Chief Engineer in achieving departmental goals.
• Demonstrate      ownership and accountability for department success.
• Lead      by example through professionalism, work ethic, and teamwork.
• Effectively      manage department operations in the Chief Engineer's absence.

Guest Satisfaction

• Respond      to guest requests promptly and professionally.
• Minimize      guest disruptions during repairs.
• Consistently      support positive guest experiences.

Communication

• Maintain      clear communication with hotel leadership and operational departments.
• Keep      accurate records of completed work and ongoing projects.
• Escalate      significant issues immediately and appropriately.

Safety & Compliance

• Follow      OSHA, local, state, and company safety requirements.
• Ensure      compliance with life-safety standards and emergency procedures.
• Identify      and address safety concerns proactively.