- Location
- La Jolla, CA
- Source
- Paylocity
Description
Description
ABOUT US:
From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.
THE JOB:
The Banquet Server provides exceptional food service to property guests during events, special events, and other catered functions, as well as any other property hosted event as requested and scheduled. Serves customers at assigned station quickly, courteously, and efficiently. Obtains food and beverage from prescribed locations and serves customers according to established procedures and using appropriate service techniques. Keeps glasses filled throughout the meal. Observes guests to fulfill any additional requests and to note when meal is finished. Assists other servers in a cooperative manner to ensure efficient service to guests. Completes assigned side work as directed. Sets dining tables to established standards. Removes any dinnerware, glassware, flatware and linens that do not meet cleanliness and appearance standards. Complete pre, running, and post shift side-work requirements. Familiarizes self with all items on daily menus. Sets tables/room with linens, china, etc. keeping in consideration the events prospectus and following established procedures. After events, cleans away service and accessories. Clears dirty dishes from tables as guests finish with course (when applicable). Prepare coffee service with appropriate food and beverages as stated in Banquet Event Order. Follows all standard food handling, TIPS, sanitation and health department guidelines.
YOU:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as a Banquet Server requires skills such as patience, empathy, and a desire to provide excellent service for our guests.
OUR CULTURE:
Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2026 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. The people who best fit Estancia La Jolla are sharp, hardworking team players. We are looking for candidates with experience in having fun!
THE OFFER:
In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.
Requirements
One year of experience as a Banquet Server or equivalent experience and training.
Prior banquet or convention services experience at a comparable property desired.
Possess a basic knowledge of food and beverage preparation, service standards of comparable hotel, guest relations, and etiquette.
Requires ability to serve needs of guest through verbal face-to-face interactions.
Must demonstrate positive attitude and professional demeanor.
Possess a basic knowledge of the banquet department operations.
Must have excellent customer service/communication skills to work with guests and providing a high level of guest satisfaction.
Ability to stand, walk for long periods of time.
Ability to lift, move, pull, and push moderate amounts of weight.
Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs.
Experience within a hotel/resort environment.
At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!
Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D
EEO Statement
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal-opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
