- Location
- India - Pune
- Type
- Full-time
- Department
- Actimize - Services - Americas
- Source
- Greenhouse
Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for a dynamic and detail-oriented Specialist Professional Services Engineer to join our team, focused on delivering and implementing NiCE Actimize Financial Crime Prevention solutions for leading financial institutions.
You will work in a customer-facing environment, collaborating closely with clients, architects, business analysts, and internal teams to deploy, configure, and customize enterprise-grade compliance solutions. If you are passionate about solving complex business problems, working with cutting-edge compliance technologies, and operating in a fast-paced global environment—this role is for you.
How will you make an impact?
As part of the Professional Services team, you will:
- Lead end-to-end product implementation lifecycle including planning, configuration, testing, and go-live support
- Configure, develop, and customize Actimize Financial Crime Prevention solutions (AML, Fraud, Trading Compliance)
- Engage directly with customers to understand business and compliance requirements
- Design and implement innovative, scalable, and secure solutions in collaboration with cross-functional teams
- Perform unit and functional testing to ensure alignment with design requirements
- Troubleshoot and resolve implementation issues efficiently
- Support production environments and assist customers with functional problem resolution
- Work across global teams in a matrix organization and multi-time zone setup
- Ensure adherence to best practices, security standards, and enterprise guidelines
- Drive quality delivery with high attention to detail and task ownership
Have you got what it takes?
- 8–12 years of relevant experience
- Experience in Banking & Financial Services domain
- Strong hands-on experience with SQL / PostgreSQL / Oracle / MS SQL
- Experience handling large data volumes and complex database environments
- Familiarity with Unix/Linux commands
- Understanding of Object-Oriented Programming (OOP)
- Exposure to enterprise application development and product implementation
- Knowledge of secure, scalable, multi-user system design principles
Professional Capabilities
- Strong problem-solving and analytical skills
- Excellent verbal and written communication
- Ability to work independently on complex tasks
- Experience in Agile and Waterfall methodologies
- Proven ability to operate in a global and matrix environment
- High attention to detail and strong task management skills
- Quick learner with adaptability to new technologies and domains
Additional Skills (Good to Have)
- Actimize product development or implementation experience
- Exposure to Professional Services / Implementation roles
- Understanding of Kubernetes and container orchestration
- Familiarity with Docker and containerization practices
- Experience with CI/CD pipelines and DevOps tools
- Exposure to AWS or cloud platforms
Business Impact
- Own end-to-end development and deployment responsibilities as an Individual Contributor
- Apply independent judgment in solving moderate to complex problems
- Drive implementation outcomes with minimal supervision
- Contribute to delivering high-quality solutions for regulated financial environments
- Build domain expertise and establish credibility within team and customer ecosystem
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Role Type: Individual Contributor
Req ID: 11289
Reporting to: Group Manager
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
