Sales & Service Consultant

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.  

Overview

Do you enjoy helping others and providing brilliant service to every customer you speak to? Are you looking for a job which provides full training, and support to gain industry qualifications and potential career progression opportunities all over the world? If so, we’d love you to apply for one of our exciting Sales and Renewals opportunities in our insurance team.

Summary of the role:

• These are full-time, permanent roles
• We are based in Romford with easy access from bus links, we are located a 5-minute walk from the train station.
• 37.5 hours per week. Our hours are Monday to Friday, between 8:30am - 7:00pm
• Saturday shift once every 3-4 weeks, 9am - 5pm (to be confirmed)
• Additional average earning from £3,0000 - £8,000 per annum
• We have a 8-week structured training programme and a dedicated training team to ensure you have all the support you need to be successful.

How you'll make an impact

In this role, you will be helping customers to find insurance policies that meet their needs. We specialise in Caravan, Motorhome, Car, Home and Pet Insurance. We are currently running schemes for BMW Motored and the Post Office, as well as our own Devitt brand. This role requires no cold calling and will utilise your communication skills to build rapport and provide excellent customer service to existing clients.

You might need to balance multiple tasks at the same time, utilise a range of systems and work in a dynamic, friendly, agile team.

About you

• Previous call centre experience is not necessary but desirable. We provide full training which covers everything from our product range to our phone system
• Experience in a previous customer-facing role is preferable, such as within retail, hospitality, care, education, or sales
• You will enjoy speaking to people and will use your outstanding communication skills to speak openly and expertly on the phone to customers. You will be able to build strong rapport and take a genuine interest in their needs

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)