- Location
- AMEA Region HQ - Harbourfront, Singapore
- Type
- Full-time
- Seniority
- Director
- Source
- Workday
Description
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
The Director, Insights & Analytics (I&A) is a strategic leadership role within the SEA Business Unit, reporting directly to the BU President, and sitting as a member of the SEA Leadership Team (LT). This role leads the full I&A function across three sub-pillars — E&I I&A (scale brands), Country I&A (five SEA markets), and Growth Analytics & Shopper COE (cross-market/cross-category capabilities) — translating consumer, shopper, and market intelligence into competitive advantage. The Director partners Marketing, Managing Directors, and Commercial functions to shape growth strategy, lead annual contract planning through consumer insights, and pioneer the adoption of AI/technology to automate and scale intelligence generation.
How you will contribute
1. Growth Opportunities Identification
Contributes to the BU Strategic Plan and Annual Contract, articulating key cross-category consumer and market issues, implications, and opportunities
Leads identification and anticipation of key consumer and market trends that can influence BU strategy
Responsible for continuous improvement of functional capabilities and good practices to identify tools that best support growth opportunity identification
Through the Shopper & Insights team, ensures deployment of BU strategy across countries and sets up consistent measurement and learning of initiatives in the region
2. Generating Behaviour-Changing Insight & Identifying Effective Levers of Engagement
Responsible for development of capabilities and leadership in Consumer Map, Consumer Journey, and Brand strategy and planning tools
Provides thought leadership and promotes the integration of Consumer & Shopper into BU, Category, and local sales strategies and plans
3. Business Optimisation
Promotes the use of advanced modelling and analytics to improve return on marketing investments and develop fact-based plans for key brands
Generates and communicates BU learning on application of analytics to business issues; identifies general principles guiding investment of marketing & trade spend and pricing strategies
Leverages analytic tools to inform opportunities on the distortion of resources across Categories/Brands
Responsible for development of BU learning and benchmarking on innovation
Provides consolidated reporting for in-market performance, forecast, and brand measures
4. AI, Technology & Automation
Champions the adoption of AI/ML tools and advanced analytics platforms to automate subject-matter-expert workflows and accelerate intelligence generation
Drives implementation of social listening, predictive analytics, automated reporting, and generative AI solutions to scale insight delivery
Builds a future-ready I&A operating model leveraging technology to reduce manual effort, increase speed-to-insight, and enable self-serve analytics for business partners
Stays at the forefront of emerging tech (e.g., GenAI for research synthesis, NLP for consumer feedback mining, automated dashboarding) and pilots new capabilities within the BU
5. Resource Management & Learning Plan
Establishes and manages regional relationships with key suppliers (Nielsen, Europanel, Ipsos) to drive efficiencies and maximise ROI; oversees and manages regional contracts with syndicated data suppliers
Oversees Category planning and prioritisation of resources in collaboration with CI/I&A Leadership team; supports prioritisation with strategic suppliers
Collaborates with Procurement to define and implement a productivity agenda, providing business context and content of services needed
Maintains a culture of cross-category learning and sharing; drives continuous innovation in research approaches and presentation methods; leverages available innovation funds
6. People Management & Capability Building
Leads development of a strong I&A team across the BU (~15 people spanning three sub-pillars) that provides the right insights and analytics to drive growth
Contributes to I&A Development strategy for the BU: skills assessment, training strategy, identification of key development positions, and career experiences model
What You Bring
Must-Have
12–15+ years of progressive experience in consumer insights, analytics, or strategy roles within FMCG/CPG or adjacent industries
Proven track record of leading insight-to-action in a multi-market, multi-category environment
Deep expertise in quantitative and qualitative research, syndicated data (Nielsen/IRI), household panel (Europanel), brand health tracking, and market mix modelling
Experience leading annual/strategic planning processes with consumer insight inputs (Annual Contract, JBP)
Demonstrated ability to influence C-suite / senior leadership and translate complex data into compelling strategic narratives
Experience managing and developing teams of 10+ across multiple geographies and functional sub-pillars
Strong commercial acumen — ability to connect consumer insight to P&L outcomes
Experience managing regional supplier relationships and contracts (research agencies, syndicated data providers)
Strongly Preferred
Hands-on experience deploying AI/ML, automation, or advanced analytics tools in an insights function (e.g., GenAI for research synthesis, automated dashboarding, predictive modelling)
Familiarity with SEA consumer landscape and multi-market complexity
Experience with Revenue Growth Management analytics and shopper insights
Background in both agency-side and client-side insights roles
Experience contributing to global/regional functional leadership forums
Fluency in modern, digital-first marketing: social commerce, performance marketing, creator partnerships, and platform strategy
People leadership track record: building team engagement, developing talent, and delivering results through others
Excellent communication skills with the maturity to work across markets, cultures, and levels of seniority
An instinct for cultural assimilation and the ability to lead authentically in a locally grounded context
Business Unit Summary
Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
