Office Manager

Description

About Memorial Oral & Maxillofacial Surgery

Memorial Oral & Maxillofacial Surgery is a Cypress-based oral and maxillofacial surgery practice dedicated to delivering exceptional surgical care in a patient-first environment. Our surgeons and staff work closely together to provide everything from wisdom teeth extractions to complex jaw surgery and dental implants, backed by a culture that values clinical excellence, teamwork, and long-term relationships with the patients we serve.

The Opportunity

We're looking for an experienced Office Manager to run the day-to-day operations of a busy OMS practice in Cypress, TX. This is a high-impact role for someone who thrives on ownership: you'll lead the front-office and administrative team, manage the patient experience end-to-end, and keep the business side of the practice — scheduling, insurance, billing, and compliance — running smoothly. You'll work closely with the surgical team and report directly into practice leadership.

Requirements

What You'll Own

• Run front-office operations: scheduling, patient records, and insurance verification.

• Hire, train, and manage performance for the administrative team; build a positive, high-functioning work environment.

• Be the face of the practice — greet patients and families and set the tone for a great visit.

• Oversee billing, coding, and collections; monitor accounts receivable and resolve claim denials and discrepancies.

• Prepare financial and collections reports and support practice budgeting.

• Keep the practice compliant with HIPAA, OSHA, and all applicable regulations.

• Act as the liaison between the surgical team, patients, vendors, and insurance carriers.

• Manage inventory and ordering for office and medical supplies.

• Contribute to local marketing efforts — social media, email campaigns, and community events.

What You Bring

• 2+ years of experience in an office or practice management role, ideally in oral surgery, dental, or another healthcare setting.

• Bachelor's degree in healthcare administration, business, or a related field preferred — equivalent experience welcome.

• Hands-on experience with medical/dental billing, coding, and insurance claims.

• Strong leadership skills with a track record of building and managing a team.

• Excellent communication skills and a genuine, patient-first attitude.

• Proficiency with practice management software and MS Office.

• Comfort handling sensitive patient information with discretion.

Why You'll Like It Here

• Real autonomy — you'll run the operational side of the practice, not just support it.

• Join a doctor-led practice that values clinical excellence and long-term investment in its team.

• 401(k)

• Medical, dental, and vision insurance

• Company-paid life insurance

• Paid time off

Working Conditions

• On-site at our Cypress, TX practice.

• Standard business hours; occasional evenings or weekends based on practice needs.

• Mix of desk work and time on the floor with staff and patients (approx. 80% sitting / 20% standing).

• Occasional lifting of office or medical supplies (up to 25 lbs).