Administrative Support Specialist, International Student Services

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Position Summary:

The Center for Global Engagement at Florida Atlantic University is seeking an Administrative Support Specialist - Boca Raton, FL.

The Administrative Support Specialist provides administrative and operational support for international student admissions, enrollment, onboarding, and student services activities within the Center for Global Engagement. This position assists with student record management, documentation processing, immigration-related administrative functions, customer service, and coordination of communications with students, campus partners, and external stakeholders. The incumbent supports the efficient delivery of programs and services by ensuring accuracy, compliance, and timely processing of information while contributing to the University's commitment to student success and global engagement.

Summary of Responsibilities:

• Provides administrative support for the admission, enrollment, and onboarding of international students, assisting with the coordination of processes, documentation, and student records management.
• Assists with student inquiries, reviews student records, maintains data accuracy across institutional systems, updates student information, and organizes required documentation in accordance with university policies and procedures.
• Supports communication among Florida Atlantic University, third-party partners and service providers, prospective students, and campus stakeholders by responding to inquiries, routing information, and facilitating the timely exchange of information throughout the admissions and onboarding process.
• Assists with new student onboarding activities, including orientation preparation, pre-arrival communications, immigration check-in support, and coordination of student readiness requirements.
• Provides administrative support for immigration-related processes, including document preparation, collection and review of supporting materials, data entry, and maintenance of student records in compliance with institutional and regulatory requirements.
• Maintains a high level of customer service while effectively managing multiple priorities, deadlines, and a high-volume workload in a dynamic international student services environment.
• Supports Center for Global Engagement programs, initiatives, events, and operational activities through collaboration with staff, campus partners, and external stakeholders.
• Participates in cross-training and provides general administrative and operational support across functional areas to ensure continuity of services and achievement of departmental goals and objectives.
• Serve as a Designated School Official (DSO), upon meeting eligibility requirements (U.S. Citizen or lawful permanent resident), and perform SEVIS related actions under the direction of the Principal Designated School Official (PDSO) in compliance with federal regulations.
• Performs other job-related duties and responsibilities as assigned in support of the mission, goals, and strategic priorities of the Center for Global Engagement.

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Minimum Qualifications:

Bachelor's degree from an accredited institution in an appropriate area of specialization; or an Associate's degree from an accredited institution in an appropriate area of specialization and two years of related experience required.

Must meet federal eligibility requirements for Designated School Official (DSO) designation, including U.S. citizenship or lawful permanent resident status.

Excellent written, verbal, and interpersonal communication skills, with the ability to effectively interact with students, faculty, staff, and external stakeholders required.

Strong customer service, organizational, and critical thinking skills, with the ability to resolve issues professionally and efficiently required.

Demonstrated ability to manage multiple priorities, maintain a high level of accuracy and attention to detail, and consistently meet deadlines in a fast-paced environment required.

Proficiency in Microsoft Office applications and experience working with databases, student information systems, or other enterprise systems required.

Ability to work effectively with diverse populations, foster positive working relationships, and collaborate successfully in a team oriented environment required.


Preferred Qualifications/Skills:

Experience in higher education, international education, admissions, enrollment services, or student affairs, or a related administrative support role.

Familiarity with student information systems, international student services, SEVIS, and/or immigration-related processes and documentation.

Salary:

$20.00 - $25.00 per hour.

Other Personnel Services (OPS)

College or Department:

Center for Global Engagement: International Student Services

Location:

Boca Raton

Work Days and Hours:

Monday - Friday (minimum of four days per week), part time between the hours of 8 a.m. - 5 p.m., up to 28 hours.

Application Deadline:

2026-08-24

Special Instructions to Applicant:

Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

APPLICATION DOCUMENTS REQUIRED:
Resume

OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [email protected]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.