Recreation Center Coordinator

General Statement of Duties

Performs professional and administrative work coordinating the daily operations of the City recreation center and assigned recreation programs. The position coordinates programs, athletics, facility rentals, special events, participant services, and routine facility operations; provides day-to-day direction to assigned personnel; supports revenue accountability and budget tracking; and helps maintain a safe, welcoming, and well-maintained environment. Work is performed under the general supervision of the Parks & Recreation Director.

Essential Job Functions

• Coordinate the daily operations of the recreation center, including opening and closing procedures, building schedules, access, room setup, equipment, and participant service.
• Develop, coordinate, implement, and evaluate assigned recreation programs for youth, adults, seniors, and special populations in accordance with department goals and policies.
• Coordinate assigned athletic leagues, tournaments, camps, clinics, and related activities, including schedules, registrations, officials, equipment, and participant communication.
• Provide day-to-day direction and scheduling to assigned full-time, part-time, seasonal, volunteer, and intern personnel as directed by the Parks & Recreation Director.
• Assist with recruitment, onboarding, training, and performance feedback for assigned personnel; refer significant performance, disciplinary, or personnel matters to the Parks & Recreation Director.
• Maintain program schedules, league schedules, room reservations, facility calendars, and related operational records.
• Coordinate recreation center rentals and reservations, including customer communication, access, setup, equipment needs, payments, and required documentation.
• Coordinate assigned special events and community activities, including vendors, volunteers, supplies, schedules, participant communication, setup, and breakdown.
• Conduct routine facility inspections and promptly report or coordinate correction of safety, maintenance, cleanliness, or security concerns.
• Coordinate routine maintenance needs with Public Works, the Parks & Recreation Director, or approved vendors.
• Monitor assigned program revenues and expenditures; maintain accurate supporting records; and assist the Director with budget preparation and expenditure tracking.
• Ensure assigned program fees, rental payments, and other revenues are collected, documented, reconciled, and transmitted in accordance with City financial policies.
• Maintain attendance, participation, revenue, expenditure, incident, and program-performance records and prepare reports requested by the Director.
• Implement department policies, risk-management procedures, safety requirements, and City administrative procedures in assigned areas.
• Respond appropriately to routine incidents and emergencies, complete required documentation, and promptly notify the Parks & Recreation Director when escalation is needed.
• Promote assigned programs and events through approved social media, flyers, newsletters, website content, and community outreach.
• Respond to participant, rental customer, and citizen questions or concerns and refer significant or policy-related matters to the Parks & Recreation Director.
• Maintain program-level relationships with schools, instructors, civic organizations, vendors, volunteers, sponsors, and community groups.
• Provide operational input and recommendations regarding recreation programming, facility use, equipment, and future service needs.
• Work evenings, weekends, and holidays as programs, rentals, and events require.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of recreation programming, athletics, special events, facility operations, customer service, risk management, and recreation-facility safety practices.
• Knowledge of basic budgeting, revenue collection, cash-handling controls, purchasing documentation, and financial recordkeeping.
• Ability to organize multiple programs, events, schedules, rentals, and facility needs at the same time.
• Ability to provide day-to-day direction, scheduling, training, and constructive feedback to assigned employees and volunteers.
• Ability to communicate clearly and professionally and establish effective working relationships with participants, employees, community partners, vendors, City officials, and the general public.
• Ability to resolve routine conflicts, respond calmly to emergencies, exercise sound judgment, and recognize when an issue should be elevated.
• Ability to maintain accurate records, prepare clear reports and correspondence, and use Microsoft Office and recreation-management technology.

Minimum Qualifications

• At least three years of progressively responsible experience in recreation programming, athletics, special events, or facility operations, including supervisory or lead-worker experience.
• An equivalent combination of education and experience may be considered.

Preferred Qualifications

• Bachelor’s or Associate’s degree in Parks and Recreation, Recreation Administration, Sports Management, Public Administration, or a related field.
• Certified Park and Recreation Professional (CPRP).
• Experience in municipal recreation programs and recreation-facility operations.

Physical Requirements

Work requires regular movement throughout recreation facilities and program areas, including standing, walking, bending, and occasional lifting or moving of equipment, tables, chairs, and supplies up to 50 pounds. Work may be performed indoors and outdoors and may require prompt response to incidents or emergencies. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Requirements

• Valid North Carolina driver’s license.
• First Aid, CPR, and AED certification, or the ability to obtain certification within 90 days of employment and maintain it throughout employment.
• Ability to work evenings, weekends, and holidays as required.
• Successful completion of a background check.

Job Open Date

11/06/2026

Earliest Close Date

12/11/26

Salary Grade 12. Full Salary Range $41,050 – $63,628 annually, commensurate with qualifications. Applications can be found and submitted online at www.lowellnc.com or at City Hall. Email resume and cover letter to: [email protected]. Mail applications to: City of Lowell, Attn: Cheryl Ramsey, Human Resource Director, 101 W. First Street, Lowell, NC 28098. The City of Lowell is an Equal Opportunity Employer.