Project Manager

Position Overview

Key Responsibilities

Project Planning

• Develop project plans in collaboration with the Client Relationship Manager and relevant Service Line Directors and Leads, as applicable, for both client-facing and internal projects.
• Establish timelines, milestones, deliverables, dependencies, and deadlines based on project scope and complexity.
• Clarify stakeholder responsibilities, project requirements, and constraints.
• Maintain accurate project plans and documentation in agency project management systems.
• Manage multiple concurrent projects and adjust plans as priorities and resources change.

Project Execution & Delivery

• Oversee day-to-day project execution from kickoff through completion, ensuring work stays on schedule and within approved scope.
• Track progress, follow up on outstanding actions, and hold stakeholders accountable for deadlines and deliverables.
• Resolve scheduling conflicts and workflow bottlenecks to prevent delays.
• Adjust project timelines and plans as requirements or circumstances change.
• Identify potential scope changes and coordinate approvals with the Client Relationship Manager.
• Monitor budget and resource expectations, partnering with the appropriate teams to flag projected overages or resource concerns.

Client & Stakeholder Communication

• Serve as a primary client contact for day-to-day project coordination and status updates.
• Lead project kickoffs and status meetings, documenting decisions, action items, and next steps.
• Communicate project progress, risks, and changes clearly and proactively.
• Coordinate client feedback, reviews, approvals, and required inputs to maintain project timelines.
• Escalate client relationship concerns and strategic or sensitive matters to the Client Relationship Manager.

Cross-Functional Coordination

• Coordinate work across Events, Creative, and Marketing service lines, as applicable to each project.
• Ensure teams have the information and inputs needed to complete their work.
• Manage cross-functional dependencies, work sequencing, and handoffs.
• Address coordination gaps and competing priorities, engaging service line leaders when resource or delivery decisions are needed.

Risk Management & Escalation

• Identify project risks, delays, and scope concerns early and develop mitigation plans with relevant stakeholders.
• Resolve issues independently when appropriate and escalate significant risks, resource constraints, and operational concerns through the appropriate channels.
• Communicate risks, potential impacts, and recommended solutions to support timely decision-making.

Project Closeout & Continuous Improvement

• Coordinate project closeout, ensuring deliverables are complete and documentation is finalized.
• Facilitate project retrospectives and document lessons learned to improve future delivery.
• Identify opportunities to improve project workflows, communication, and accountability.
• Provide execution-level feedback to inform improvements to agency-wide project management processes, systems, and tools, including Wrike and AI-enabled solutions.
• Support the adoption of new processes and technologies by identifying inefficiencies and evaluating their effectiveness.

Required Qualifications

• 3–5 years of professional project management experience, overseeing projects from planning through completion.
• Experience using project management tools such as Wrike, Asana, Monday.com, or similar platforms.
• Experience managing client communications, facilitating meetings, and presenting project updates to clients and senior stakeholders.
• Strong professional presence and confidence communicating with executive-level stakeholders.
• Strong interpersonal skills and the ability to collaborate effectively across teams and levels of seniority.
• Sound judgment in identifying when to resolve issues independently and when to escalate concerns to leadership.
• Ability to hold colleagues and stakeholders accountable for deadlines, deliverables, and commitments.
• Strong problem-solving skills and the ability to adapt to changing priorities and project requirements.
• Strong file-management and organizational skills, including naming conventions, storage, backups, permissions, and asset retrieval.
• Excellent written and verbal communication skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple projects and competing priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Project Management, Business Administration, Communications, Marketing, or a related field.
• Experience using Wrike to manage projects, track deliverables, and monitor project progress.
• Experience working at an events, marketing, creative, advertising, or integrated communications agency.
• Experience managing cross-functional projects involving multiple service lines or departments.
• Experience with automation, AI-enabled tools, or emerging technologies that support project management.

Work Location & Schedule

• This position is based in our Rockville, Maryland office, with an in-office schedule Monday through Thursday and remote work on Fridays.
• Standard working hours are 9:00 AM to 5:00 PM.
• Travel requirements: infrequent

Compensation & Benefits

• Salary Range: $75,000 – $90,000 annually, commensurate with experience
• Medical, Dental, and Vision insurance with 80% employer-paid coverage
• Pre-tax benefits including a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, and Commuter Benefits
• 14 days of vacation annually, plus one additional vacation day awarded on each work anniversary
• 14 paid holidays, 10 sick days, and 2 wellness days dedicated to personal well-being
• Additional paid leave to support important life events, including parental and adoption leave, bereavement, military service, voting, and jury duty
• Employer retirement contribution match
• Charitable giving match of up to $500 annually to support causes meaningful to you
• Access to professional development opportunities, including training programs, certifications, and continuing education resources designed to support career growth

In-Office Perks & Culture

• Complimentary parking for a stress-free commute
• Self-service breakfast available to start your mornings
• Fuel your creativity with access to our snack wall
• Enjoy complimentary lunch every other Thursday
• Dress casually on Thursdays
• Remote work on Fridays

Equal Opportunity Employment Statement

Accessibility