Senior Liability Adjuster

About Acrisure 

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Acrisure's Senior General Liability Adjuster and related senior claims roles focus on managing complex, high-exposure files independently and mentoring junior staff for construction defect, property damage, and bodily injury claims.

Responsibilities

• Complex Claims Management: Handles a specialized caseload consisting of complex general liability, medical malpractice, or high-exposure injury files from assignment to conclusion.
• Medical & Exposure Evaluation: Reviews medical bills and treatment records to verify that care is reasonable, necessary, and directly related to the reported injuries or bodily injury/property claims. 
• Reserves & Documentation: Ensures that claim file documentation, exposure assessments, and financial reserves remain accurate and current.
• Settlement & Negotiation: Negotiates settlements directly with claimants within authorized financial limits.
• Litigation Management: Coordinates and monitors ongoing litigation alongside defense attorneys
• Client & Stakeholder Communication: Independently prepares for and leads client meetings to review claim status, reserve levels, and strategic action plans.
• Mentorship: Participates in internal mentorship programs to guide, train, and develop less-experienced adjusters on procedures and state laws.

Requirements

• Strong analytical, negotiation and communication skills
• working knowledge of civil litigation processes and legal documentation
• familiarity with commercial general liability insurance principles, litigation processes, and public entity or school system claims (preferred)

Education and Experience

• High school diploma or GED required
• Associate's or Bachelor's degree in business, risk management or related field preferred
• 5+ years demonstrated hands-on experience managing complex, litigated, or high-exposure liability/workers' compensation claims, or related experience
• Active multi-state claims adjuster license or ability to obtain within 60 days

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.