World class airline catering.

Work for SkyChefs and Fly your career Higher!

Sky Chefs is best known as one of the world's largest airline catering and hospitality companies, for over 75 years. Our Customer Service Center in Des Plaines, near O'Hare airport, is one of our flagship locations in the U.S., serving major airline customers. We are growing and looking for ambitious individuals to join our Flight Coordinator team and grow with us in a dynamic, team-based and fast-paced environment.

Flight Coordinator

Summary: The Flight Coordinator position is an important customer-driven role of our catering operations since it interacts face-to-face with the flight crew of our airline customers to address needs, solve problems, provide solutions and ensure that our customers receive excellent customer service based on each flight's specific requirements. 

You are a strong candidate for the position if you: a) Have work experience on the airfield at O'Hare airport (or any other major airport in the U.S), b) you have had or still have a SIDA badge, c) Have a valid Driver's License (mandatory requirement), d) have excellent communication & customer service skills

 

Job Requirements / Responsibilities 

• Ensure the delivery of high-quality service in all aspects of flight.  

• Ensure flight is complete and fully prepared for departure in a timely fashion.  

• Ability to interface with flight crew displaying professionalism and knowledge.

• Ability to comprehend flight menus and flight galley specifications. 

• Add or subtract meals for assigned flights as necessary, including special and crew meals. 

• Add or subtract equipment for flights as necessary. 

• Ability to understand flight boarding bills.  

• Ability to conduct spec checks on finished product to ensure quality standards are met.  

• Ability to effectively communicate with managers, coworkers and customer personnel.  

• Detail oriented, strong teamwork and decision-making skills. 

• Demonstrate strong proficiency in verbal and written English communication. 

 Employees must be able to: 

 • Work assigned schedule, which may include nights, weekends and holidays.  

• Work overtime when required. 

• Have valid driver’s license and ability to obtain airport access SIDA badge with Hologram. 

• Drive on the airfield (using a company vehicle) and pass the Ground Motor Vehicle Driving Test to receive a badge with a yellow stripe.  

• Wear Personal Protective Equipment as required.  

• Pass a criminal background check and drug screen. 

Environmental Requirements: 

 This position requires work in a variety of physical environments, including inside a holding cooler near 40°F. This position requires physical activity - walking, bending, lifting and pushing 50+ lbs. 

Benefits:

• Full-time, permanent work, steady employment throughout the year / at least 40 hours / week plus overtime opportunities.
• Short distance - local route to O'Hare airport
• Weekly pay
• Opportunities to get training and be promoted to Driver or other positions.
• Health, dental, vision and life insurance after 30 days of employment
• 401(k) plan
• Paid vacations, sick days and holiday paid after 1 year of employment
• Free parking
• Credit Union
• Free Meal with Every Shift Worked
• Free uniforms, Personal Protective Equipment and Safety shoes.

Thank you for your interest in our Flight Coordinator opening at SkyChefs ORD. If you have any questions or wish to contact us directly, we can be reached at (847) 505-2102. We look forward to speaking with you soon!