- Location
- Rhodes, Southern Aegean, Greece · published
- Type
- Full-time
- Department
- Administration
- Seniority
- Mid
- Source
- Workable
Description
‘Ella’ means ‘come’ in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of beachfront retreats, set across some of the Mediterranean’s most iconic shores, invites you to embrace adventure, unwind in style, and discover the true essence of summer living.
In order to support our rapid growth we are seeking to hire a Guest Experience & Administration Executive for the season 2027.
This is a great opportunity for someone who aspires to develop her/himself and become part of an innovative and vibrant team of hospitality professionals who aim high!
Position Summary
The Guest Service Agent supports the daily operation of the Guest Service Centre, and roves concierge services, in line with the strategy to support hospitality, destination marketing/partnerships, retail services and hotel initiatives. A key element to this role is planning, managing day to day operations, and enhancing the delivery of world class guest experience.
Requirements
- Minimum two (2) years of experience as a Guest Relations agent or Front Office agent, within a high volume (over 400 guestrooms) resort property.
- Fluent English communication skills, both written and verbal; additional languages will be considered an advantage.
- Strong knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Excellent organizational and multitasking abilities.
- Strong attention to detail and problem-solving skills.
- Business written and oral interpersonal skills.
- Ability to work both independently and as part of a team.
- Knowledge of hotel PMS systems (i.e. Protel, Opera etc)