- Salary
- $18 – $20
- Location
- Carrollton, TX
- Department
- Customer Service
- Source
- ApplicantStack
Description
Customer Service Representative / Sales Support
Schedule: Monday – Friday | 8:30 AM – 5:00 PM
Pay: $18 – $20 per hour (depending on experience)
Location: Carrollton
We are seeking an experienced Sales Support / Customer Service Representative to assist with managing customer accounts and placing product orders. This position is not a call center role and does not involve cold calling. We are looking for someone comfortable communicating directly with customers and providing excellent service.
Responsibilities:
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Manage customer accounts and process product orders
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Communicate with customers to understand their needs
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Provide product recommendations and suggest similar items when appropriate
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Assist customers with order inquiries and product information
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Support inside sales activities and maintain strong customer relationships
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Work closely with internal teams to ensure accurate and timely order fulfillment
Requirements:
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Previous customer service or account management experience
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Comfortable communicating with customers without scripts
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Ability to understand products and recommend solutions to customers
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Strong communication and organizational skills
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Experience with order entry or inside sales is a plus
Training and resources will be provided during the first week to ensure a smooth onboarding process.
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
