Support Worker (Bank) Providence Projects

• Bank Support Worker – Providence Projects
• Location: Bournemouth
• Hourly Rate: £12.71 per hour
• Contract: Zero Hours

At Providence Projects, we don’t just treat addiction, we help people rebuild their lives with purpose and hope. We're a leading private addiction treatment centre based in the heart of Bournemouth, supporting individuals on their journey to lasting recovery.

We’re currently looking for a compassionate and dependable Bank Support Workers to join our dedicated team. If you’re someone who brings calmness and reassurance, this role offers a unique opportunity to make a meaningful impact while providing care and support to our clients.

Our Values

At UKAT, our work is guided by four core values that underpin everything we do:

• Understanding – We listen without judgement and recognise every individual’s unique journey
• Kindness – We lead with compassion, empathy, and respect
• Accountability – We take responsibility for our actions, decisions, and standards of care
• Teamwork – We work collaboratively to achieve the best outcomes for our clients

What You’ll Be Doing:

• Ensuring the safety and well-being of clients
• Responding to any incidents or emergencies with confidence and care
• Providing emotional support to clients who may be restless or anxious
• Carrying out routine checks and light administrative tasks
• Maintaining a secure and calm environment in line with safeguarding policies

What We’re Looking For:

• Previous experience in a support or care setting (desirable but not essential)
• A kind, empathetic, and patient nature
• Strong communication skills and the ability to remain calm under pressure
• A genuine interest in addiction recovery and helping others

What We Offer:

• A supportive and passionate team environment
• Opportunities for training and career development
• Access to staff wellbeing support and professional guidance
• The chance to be part of a service that truly changes lives

If you have a caring heart and a desire to make a difference, we’d love to hear from you.

The Recruitment Process:

• You will have an initial phone conversation with the talent acquisition specialist, which will be an informal chat and opportunity to ask questions about the position
• If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video/in-person interview, you will be required to visit the centre at a later date for our 2nd stage interview)
• Our shortlisted candidates will be notified if they are successful within 5 working days post interview.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to al

Apply today and help us change lives, one night at a time.