Patient Recruitment & Retention Specialist - US - FSP

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Job Summary:

Parexel is seeking a Patient Recruitment & Retention Specialist to join our dynamic FSP team. This role will be key in supporting the successful implementation of patient recruitment and retention efforts across programs. The primary role is providing general support to the Patient Recruitment & Retention team in delivering and maintaining the team’s objectives.

Key Responsibilities:

• Provides general support to the Patient Recruitment & Retention expertise area in delivering and maintaining the team’s objectives

• Supports the Patient Recruitment & Retention team with administrative activities including but not limited to updating internal status reports, meeting agendas and minutes, organizing teleconferences, reviewing / filing vendor reports, finance tracking, contracting / SOW development and processing, maintaining internal ROI reporting of team efforts, and supporting internal and external review / approval clinical & MLR process and related documentation tracking

• Manages Patient Recruitment material approvals, printing and shipping

• Assist with vendor reporting / tracking and ensure all files are up to date with clear history of activities and decisions

• Partner with Patient Recruitment Managers and study team members to file documents in the electronic Trial Master File (eTMF) for relevant projects according to applicable study specific requirements and Standard Operating Procedures

• Assist with the development and review of content and participate in UAT (User Acceptance Testing), as needed

• May contribute to the development and/or review of content for presentations and operations plans for programs

• Assist with other clinical systems enhancements/projects and department initiatives as necessary to meet business needs such as development of training materials

Skills and Requirements:

• 2+ years of hands on clinical research Patient Recruitment experience in a pharmaceutical, biotech, contract research organization, or patient recruitment agency is required

• Proficiency in Microsoft Office Suite

• Strong organizational, interpersonal, and team-oriented skills.

• Excellent verbal, written, communication and time management skills.

• Ability to perform several tasks simultaneously to meet deadlines in a dynamic environment.

• Ability to be flexible, adapt to change, as well as work as part of a team in a matrix environment under close supervision

Education:

• Bachelor's degree is required

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EEO Disclaimer
Parexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.