- Location
- Dorado, United States of America
- Type
- Full-time
- Department
- Human Resources
- Source
- Workday
Description
En Ballester Hermanos Inc. (BHI), creemos que nuestra gente es el corazón de todo lo que hacemos.
Siempre estamos en busca de personas apasionadas y proactivas para unirse a nuestro equipo. En cada rol, no solo contribuirás a las operaciones, sino que también ayudarás a dar forma a la experiencia del empleado y del cliente, empoderarás a quienes te rodean y darás vida a nuestra cultura orientada al servicio. Serás un conector, un solucionador de problemas y un socio de confianza para impulsar nuestra misión.
En BHI, cada día comienza con un propósito claro: servir con excelencia, pasión y compromiso. No solo distribuimos productos: entregamos calidad, confianza y bienestar a miles de familias. Cada decisión, cada tarea, cada entrega —desde nuestras oficinas hasta nuestros almacenes y rutas— refleja nuestro profundo compromiso con el cuidado, el respeto y la excelencia que nuestros consumidores merecen.
Si crees que un gran servicio comienza desde adentro, y estás listo para crecer en una empresa donde la versatilidad, la iniciativa y el corazón son lo más valorado, esta es tu oportunidad.
Responsibilities
- Manage employee relations matters, including investigations, progressive discipline, compliance with labor laws, and support of legal, audit, and regulatory inquiries.
- Administer performance management processes, including annual evaluations, continuous feedback, and performance improvement plans.
- Oversee regulatory leaves, reasonable accommodation requests, and flexible work arrangements, ensuring compliance and consistency.
- Identify critical roles and key talent, designing and executing succession, development, and internal mobility plans; support the Summer Internship Program.
- Integrate deeply into client operations to support business continuity, change management, and improvement initiatives.
- Coordinate HR service delivery by partnering with HR Practice Areas and Service Centers, acting as an HR ambassador to the business.
- Utilize workforce and organizational data to inform decisions, identify trends, and anticipate business impact across functions and units.
- Support job description reviews, leadership selection processes, and compensation analyses aligned to business needs.
- Manage suspension and termination processes, HR metrics, special projects, and culture‑building initiatives, ensuring accurate and confidential documentation.
- Act as a trusted advisor to leadership, leading proposals and recommendations to resolve complex, high‑impact people and organizational issues.
- Ensure the effective delivery of all HR programs and services.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Industrial Psychology, or a related field. A Master’s degree in Human Resources or Organizational Development is preferred.
- Minimum of three (3) years of experience in similar roles, or an equivalent combination of education and experience.
- Experience supporting warehouse, manufacturing, or distribution operations is preferred.
- Strong experience in employee relations, conflict resolution, and organizational climate management.
- Practical knowledge of local labor laws and compliance practices.
- Proficiency in HRIS systems, preferably Workday.
- Ability to analyze data and prepare strategic reports (Excel, Power BI, or similar tools).
- Excellent communication, influence, and negotiation skills.
- High level of discretion and maturity in handling confidential information.
- Strategic mindset with a solutions-oriented and internal customer-focused approach.
- Availability to work on-site and travel between locations as needed.
- Full proficiency in English and Spanish, both written and verbal.
