Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Candescent is seeking an experienced Audit & Compliance Analyst to support the execution of the company's audit and compliance programs. This role is responsible for coordinating assigned audits, maintaining compliance evidence, validating controls, tracking remediation activities, and supporting customer and regulatory compliance initiatives.

The ideal candidate has experience within banking, financial services, or fintech environments and possesses strong expertise in SOC 2 Type II and PCI DSS compliance programs. The Audit & Compliance Analyst will work closely with control owners, auditors, information security teams, and business stakeholders to ensure audit readiness and successful compliance outcomes.

Key Responsibilities

• Support the execution of assigned compliance programs and audit engagements.
• Coordinate annual SOC 2 Type II audits and PCI DSS, and other assessments as needed.
• Collect, organize, and maintain audit evidence and supporting documentation.
• Partner with control owners to validate control design and operating effectiveness.
• Track audit findings, risk items, corrective actions, and remediation activities through closure.
• Assist with customer security assessments, due diligence requests, and compliance questionnaires.
• Support regulatory examinations and internal compliance reviews.
• Monitor compliance activities against applicable requirements, including PCI DSS, FFIEC guidance, GLBA, and related industry standards.
• Develop audit status reports, compliance metrics, and management reporting.
• Participate in control readiness reviews and continuous compliance improvement initiatives.
• Maintain compliance repositories, documentation libraries, and audit workpapers.
• Collaborate with Information Security, Technology, Product, Legal, and Operations teams to support audit and compliance requirements.

Required Qualifications

• Bachelor's degree in Information Systems, Cybersecurity, Business, Accounting, Finance, or a related field.
• 3-7 years of experience in audit, compliance, information security, risk management, or governance functions.
• Experience supporting or managing SOC 2 Type II audits.
• Experience supporting or managing PCI DSS compliance assessments.
• Knowledge of banking and financial services regulatory requirements.
• Understanding of control testing, evidence collection, and audit readiness processes.
• Strong organizational skills with the ability to manage multiple concurrent audits and compliance initiatives.
• Excellent written and verbal communication skills.
• Hybrid Waterloo office

Preferred Qualifications

• Experience working in a banking, fintech, or financial technology organization.
• Professional certifications such as CISA, PCI ISA, CRISC, CISM, or CIA.
• Experience supporting customer-facing compliance and assurance activities.
• Familiarity with control frameworks such as FFIEC, NIST CSF, SOC 2 Trust Services Criteria, and PCI DSS.

What Success Looks Like

• Successful completion of assigned SOC 2 Type II and PCI DSS audit activities.
• Accurate and timely collection of audit evidence.
• Timely remediation and closure of audit findings.
• High customer satisfaction with compliance support activities.
• Strong audit readiness across assigned business units.
• Consistent delivery of accurate compliance reporting and documentation.

At Candescent, the Audit & Compliance Analyst plays a key role in building trust with customers, auditors, and regulators while helping ensure the security, compliance, and resilience of the products and services that power financial institutions.                           

The base salary range for this position is 80,000 – 100,000 CAD per year. This range represents the expected base compensation for this role and is based on factors such as skills, experience, geographic location, and job‑related qualifications.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.