Banquet Captain

About Us

Discover our transformed hotel in Atlanta, GA. From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North. Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center. Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views. If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation. During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center. Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes. Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Essential Duties and Responsibilities

•Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.

•Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.

•Make contact with group representatives. Explain how to make contact if needed throughout function.

•Communicate all BEO changes to catering office and affected departments.

•Coordinate with banquet staff set-ups, changes, and time schedules for all functions.

•Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.

•Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.

•Recap all banquet checks at end of each day and turn in to Night Audit.

•Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.

Education and Experience

•Hotel experience preferred.

Knowledge, Skills and Abilities

•Superior communication skills to provide information and associated services to hotel management and guests.

•Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

•Ability to work effectively under time constraints and deadlines.

•Effective verbal and written communication skills.

•Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.