Support Officer - Domestic Abuse Service

Location: Folkestone, Kent – refuge based

Salary: £29,104 - £31,342 per annum - starting salary £29,104 per annum

Hours: 36 per week             

Contract Type: Permanent  

Winner Inspiring Workplace of the Year - The 2026 Inspiring Places to Work™ UK & Ireland.

Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy-related support to people experiencing Domestic abuse issues?

Our Kent Domestic Abuse Service is looking for a Support Officer to join our dynamic team in Folkestone.

Clarion is offering an exciting opportunity for enthusiastic, motivated and talented individuals to build a career working for one of Europe’s largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society.  Our work supporting individuals and families who have experienced domestic abuse offers our customers the opportunity to move on and live fulfilled, safe lives following the trauma they’ve experienced.  The role of Support Officer, whilst challenging at times, is an extremely rewarding one.

We welcome candidates with experience in the housing and support sector. However, we’re also looking for individuals who may not have this experience but possess the qualities and skills we believe would most benefit our customers: professionalism, empathy, understanding, life experience, and a desire to develop their knowledge and skills to support our customers best.

As a Support Officer, you’ll work alongside colleagues in supported housing or outreach services in Kent. This will include helping families to stay safe from abuse, enabling access to welfare benefits and help with debt, providing emotional support and helping to seek and apply for more permanent housing. Working for Clarion as part of the Kent team, you’ll deliver exceptional support services to our customers.

If this sounds like an opportunity for you, then please take a look at the full role profile here and Behaviours & Mandatory Accountabilities OD level 6 and 7 before applying before applying.

Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.

At Clarion Housing Group, we support the responsible use of AI.  Here is your guide to using AI during your recruitment process. 

Closing Date: Thursday 3rd September 2026 at midnight.    

Act now – apply today!  This vacancy may close early without notice.          

Applicants must be able to travel across the region when required.

This post is subject to an Enhanced Adult & Child plus barred list criminal record check.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.