Collections Supervisor

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Description:

The Collections Supervisor is responsible for timely payment of invoiced services by UPS customers. He/She monitors customer accounts to ensure past due invoices are addressed, bad debt exposure is reduced, and customers comply with payment terms. The Collections Supervisor resolves employee and customer issues to remove barriers to prompt payment. This position supervises specialists and administrators.

Qualifications:

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or a related field (preferred).
• Collections, accounts receivable, credit, or customer service experience.
• Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, reporting)
• Microsoft Office Suite
• Leadership Competencies such as:  Team supervision and coaching - Performance management - Goal setting and KPI tracking
• Strong verbal and written communication
• Strong attention to detail
• Results-oriented mindset
• Negotiation, and customer service skills
• Advanced English level (B2-C1) required

Grade 20C

Employee Type:
 

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