Specialist II, Training & Development

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. 

For more information, please visit www.resilience.com

The Specialist II, Training & Development, creates and maintains training documents in the learning management system (LMS) for use across the site. As an LMS administrator, this position conducts appropriate activities to ensure database integrity and regulatory compliance. This includes interfacing with leaders across the site and all operations to provide ongoing customer support, consultation and provide data in support of internal audits and regulatory agency (FDA, MHRA, Safety, Environment, and etc.) questions involving the training documentation; and assisting in the maintenance of a tracking and filing system that meets regulatory requirements. This position is also a link to the site learning community; including identification of trends, improvement opportunities, and continuous education on systems.

• Assists in the content development and management of the role framework and role assignments in the LMS, based on structure determined by Learning Management and Change Management process owners and area leaders.  
• Develops content, role builds, role maintenance and courses by working collaboratively with leaders, supervisors, operations, and quality teams ensure that the required information is provided for complete and accurate information in the learning management system.  
• Interface with Learning resources to ensure the successful transfer of information from interfaced systems (Workday and others as required).  
• Assists in response to audits of LMS to monitor consistency and accuracy of roles, entries, re-certifications, and compliance against site goals, as well as address and escalate inconsistency – including assisting with LMS validation change controls and upgrade activities.  
• Furnishes data in support of internal and regulatory agency audits. This includes providing effective answers to questions involving the learning process, learning effectiveness, learning management system and training documentation. This position assists in ensuring proper information is available in Learning Management documentation for all conducted audits.  
• Interfaces with process owners to ensure successful data transfer of LMS information.
• Advise and implement assessment submission for SOP revisions. This includes, working collaboratively with SOP authors and developing assessment standards for LMS submission in a timely manner.  
• Assist SOP Authors with information gathering for SOP submission. This includes giving guidance with training curriculums for “right the first time” with training requirements for change form submissions.  
• Provide support and guidance as necessary for coaches and managers who have a need to run routine reports.   
• Support Instructional Design Activities.  
• Support the preparation and generation of training materials such as participant guides, media, evaluations, job-aids, training checklists, etc.  
• Performs research, collects and organizes data.  
• Takes ownership of key projects and/or process as assigned.  
• Facilitate the coordination and scheduling of site resources for cross-functional and site wide learning events.  
• Gather KPI information and draft reports and visual controls that effectively display learning performance information.  

Minimum Qualifications

• Knowledgeable and experienced with learning management systems, instructional design and e-learning platforms.  
• Demonstrated planning, organization, and time-management skills.   
• Self-motivated and capable of working with minimal supervision in a customer focused team environment.  
• Strong people, written, and verbal-skills.  
• High attention to detail needed to check complex work for accuracy and completeness.  
• Ability to make good business decisions using sound judgment.  
• Ability to manage multiple tasks and set priorities.  
• Proficient computer skills with knowledge of Word, PowerPoint, Excel, internet and intranet usage. 

Preferred Qualifications

• Bachelor of Science in Administration, Education, Business, Engineering, Pharmacy, or related Science.  
• Ability to stand and deliver training curriculum and orchestrate an engaging learning environment.   
• Familiarity with curriculum design (i.e., e-learning, instructor led training, on the job training, standard work instructions, SOP’s and virtual training). 
• Quality background — particularly experience working in a training quality system, or any quality system.
• Veeva experience.
• Experience in a cGMP environment.

Work Schedule: Monday through Friday, 8 hours. This will typically fall within the day shift hours; however, additional early, night, or weekend shift support may be requested to support the manufacturing lines. The work schedule listed reflects the employee’s expected schedule at the time of hire. The Company reserves the right to modify work schedules at any time, with or without notice, based on business needs, operational requirements, or other considerations. Nothing in this description creates a guarantee of specific hours, days, or shift assignments.

This position may also include the following conditions: Travel to another Resilience facility located in Blue Ash, Ohio.

Sponsorship or support for work authorization, including visas, is not available for this position.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, paid vacation, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $60,000.00 - $86,250.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience? We encourage you to apply and start a conversation with one of our recruiters.