Engineer, Project Quality

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the Role

• Flawless launch of new project
• Effective process quality control
• Fast response for customer 0km complain
• Drive continuous improvement for COPQ
• Drive continuous improvement for customer satisfaction

What You Will Do

• Responsible for people management of project QEs, IPQC and OQC.
• Responsible for leading internal PSO document review and iPSO audit.
• Responsible for initiating safe launch activities and monitor the execution performance
• Responsible for collecting and submitting PPAP documents.
• Responsible for delivering quality training and providing quality support to the project team.
• Responsible for participating in failures analysis and quality issue investigation.
• Responsible for monitoring manufacturing process.
• Existing SOP project quality control maintenance.
• Continuous improvement activities to improve COPQ
• Train and coach quality engineers
• Compliance to IATF16949 and customer requirements.
• Compliance to Harman BMS
• Report weekly, monthly, quarterly on external and internal Key Performance Index, quality status.
• Responsible for fast response of customer 0km complaint
• Responsible for root-cause for customer 0km complaint
• Responsible for action effectiveness for customer 0km complaint
• Other additional tasks assigned by his/her supervisor.

What You Need to Be Successful

• Bachelor's degree or equivalent, preferably in electrical engineering
• 10 years quality working experience in automotive/audio/electronics industries, including 3 years as a management position.
• Must have a very good skills and experience about problem solving.
• Have a thorough understanding of statistical methods, APQP, PPAP, FMEA, and automotive quality management systems.
• Active participation in ISO/TS 16949 assessments.
• Experience obtained working in automotive industry.
• Quality related experience is highly desirable Direct experience with handling the customer complains.
• Good presentation skill and communication skill.
• Proficient in both oral and written English is a MUST

Bonus Points if You Have

• Bachelor or above in Electrical engineering
• Quality related working experience in OEM
• Experience about handling customer complains about multiple OEMs

What Makes You Eligible

• Must be a self-starter as a team player. 
• Must have a command of documenting, and analytical skills.
• Must be fluent in speaking and written Mandarin as well as skills with written and speaking English.
• Good communication capability and team cooperation spirit.
• Capable of operating related and professional software,Excel PowerPoint etc.
• This position requires the use of a HARMAN or customer-owned vehicle. As such, any offer of employment will be contingent upon having a clean driving record, which will be evaluated and determined in HARMAN’s sole discretion, no more than four (4) active points for moving violations (issued by any motor vehicle agency), and no references to operating a vehicle under the influence of controlled substances within the last 10 years.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.