Deputy General Manager, O2 Guildhall Southampton

Job Summary:

Company: Live Nation

Venue: O2 Guildhall Southampton

Location: Southampton, UK

Reports to: General Manager

Working Hours: Full time

Job Type: Fixed term contract, 18 months

Role Description

The Deputy General Manager is a senior position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Guildhall Southampton.

Working with the General Manager to lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.

Our Team

The Deputy General Manager is an integral role at our prestigious entertainment venue, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high-quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.

Our Venue

O2 Guildhall Southampton is the South's largest multipurpose entertainment venue. Hosting some of the biggest names in music from Pink Floyd and David Bowie in the 70's to bands such as Hard Fi, Manic Street Preachers, The Killers, The Kaiser Chiefs and Amy Winehouse. With a capacity of 1,749 and in the heart of the city centre, 10 minutes from the railway station, amidst cafes, restaurants and shops it's the place to be!

About you

• Successful background in the live entertainment industry or venue management
• Experience of working as a manager or in an operational role
• Proven track record in managing live performances and events
• Knowledge of health and safety regulations and licensing
• Excellent communication and diplomacy skills
• Proficient in Microsoft Office packages
• Understanding of booking and promotion of live events
• Good control of operating costs and budgeting
• Self-motivated and results driven

What we need

• Personal licence holder
• First-class client and customer service
• Demonstrable leadership and motivation of others
• Passionate and enthusiastic for the live events industry
• Flexibility to work irregular hours (weekends/evenings/public holidays)
• Willingness to build positive working relationships
• A proactive organiser in problem-solving who can negotiate solutions

What the role includes

• Deputise for the General Manager in overseeing all venue operations and departments
• Duty manage events and programming to the highest standard
• Work collaboratively with the venue team, head office and Southampton City Council.
• Act as a point of contact and venue liaison for all contracted events and touring parties
• Maximise the events diary with the General Manager
• Maintain first-rate relationships with clients and partners
• Support the general manager in forecasting and budgeting
• Track and review cost estimates and expenses
• Contribute to the Company business objectives and commercial targets
• Liaise with outsourced contractors and service providers
• Ensure all paperwork and reporting is completed and professionally retained
• Assist the General Manager in all licencing administration and risk assessment
• Adhere to all existing and new health and safety legislation
• Comply with all company guidelines and working practices
• Ensure the venue is maintained to the highest standards
• Communicate any building or department issues to the General Manager
• Line management and training of team members as required
• To publicly represent the venue and company in a professional manner

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: 2nd September 2026. We reserve the right to close applications any time.

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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.