Hiring.Camp

Customer Support Engineer

Verto People Ltd

·

Today

Salary
€60k – €70k
Location
Munich, BY
Type
Full-time
Department
Engineering
Closing date
Today
Source
Vincere

Description

Quality Engineer / Customer Quality Engineer / Product Support Engineer required to join a global engineering manufacturer.

The successful Quality Engineer / Customer Quality Engineer / Product Support Engineer will be site based near Munich, managing technical inquiries for specific compressed air products and spare parts, solve customer complaints, support international customers with compressor-related issues, drive product quality improvements, assist with aftermarket activities and develop towards leading the Customer Support team within 18 months.

The Quality Engineer / Customer Quality Engineer / Product Support Engineer will ideally have a mechanical engineering background, with strong compressed air or related industrial product knowledge gained through hands-on or technical experience, and the potential to progress longer term into a Quality Manager position.

Compressor Service Engineers looking to progress in to a technical support role are encouraged to apply.

Package:

  • €60,000-€70,000 Depending on experience
  • Company Benefits
  • Pension
  • Career progression

Quality Engineer / Customer Quality Engineer / Product Support Engineer Role

  • Manage customer complaints and technical claims across screw compressors and compressed air products.
  • Provide technical support on screw compressor applications, selection and product issues.
  • Support quality improvements and work with manufacturing to prevent recurring issues.
  • Support spare parts and aftermarket activity for compressor products.
  • Deliver customer training and progress towards leading Customer Support and Quality.
  • Site based near Pullach daily.

Quality Engineer / Customer Quality Engineer / Product Support Engineer Requirements

  • Mechanical or industrial engineering qualification is advantageous.
  • Experience as a Quality Engineer, Technical Support Engineer, Product Engineer, Applications Engineer, Sales Support Engineer or similar within the compressed air industry ideally.
  • Strong knowledge of screw compressors or compressed air systems is desirable.
  • Experience in quality, technical support, service, applications or aftermarket engineering.
  • Good German and English communication skills.
  • Compressor Service Engineer looking to progress in to a technical support role would be a plus.
  • Able to commute daily to the site near Pullach.

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