Senior Data Analyst - Analytics & Automation

Job Title:

Senior Data Analyst - Analytics & Automation

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Role: Data Analyst - Analytics & Automation

Location: Omaha, NE (Onsite – 5 days a week)

Job Description
We are looking for a highly skilled Data Analyst - Analytics & Automation with a strong technical foundation and a passion for turning complex data into meaningful business outcomes. In this role, you will apply advanced analytics, automation, and problem-solving skills to improve operational workflows, enhance data quality, and support smarter decision-making. This is an exciting opportunity for a self-driven professional who thrives in cross-functional environments and enjoys building end-to-end data solutions that create measurable impact.

Responsibilities

• Analyze complex datasets to identify trends, patterns, root causes, and opportunities for operational improvement

• Develop and maintain scalable Python-based solutions for data analysis, automation, and workflow optimization

• Write, optimize, and validate advanced SQL queries to support reporting, data integrity, and performance improvement

• Use advanced Excel capabilities, including complex formulas, pivot tables, and data modeling, to support business analysis and reporting needs

• Translate technical findings into clear, actionable insights for both technical and non-technical stakeholders

• Partner with cross-functional teams to understand business requirements and deliver data-driven solutions aligned to operational goals

• Identify manual, repetitive processes and implement automation opportunities to improve efficiency and data accuracy

• Deliver end-to-end analytics solutions, from data extraction and validation through insight generation and production support

• Support, enhance, and troubleshoot EMS platforms, including Leader and Trip Optimizer, through data monitoring, analysis, and continuous improvement

• Build dashboards and visual analytics using Tableau or similar BI tools, where applicable, to improve visibility and decision-making

• Contribute to a culture of operational excellence through strong ownership, precision, and continuous improvement

Qualifications

• 4-8 years of hands-on experience developing Python-based solutions with a strong focus on data analytics and automation

• Strong scripting and programming expertise in Python for analytics, automation, and scalable solution development

• Advanced proficiency in SQL for querying, data validation, and query performance optimization

• Expert-level Excel skills, including complex formulas, pivot tables, and data modeling

• Exceptional analytical and problem-solving skills with the ability to derive insights from complex datasets

• Strong verbal and written communication skills, with the ability to present technical concepts clearly to diverse audiences

• Proven success working effectively in cross-functional team environments

• Demonstrated ability to identify and implement automation opportunities that reduce manual effort and improve data quality

• Experience delivering end-to-end analytics solutions from data extraction through production deployment

• Preferred: Experience building dashboards and analytics in Tableau or similar business intelligence tools

• Preferred: Prior experience with PTC systems and Energy Management Systems (EMS), including Leader and Trip Optimizer

• Self-motivated, detail-oriented, and committed to high-quality execution and continuous improvement

The base salary for this position is $ 92,250 to $99,900 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 08/20/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.  Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.  If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#LI-Onsite

#Omaha

#Nebraska

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

 

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected].  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

 

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

 

Work Authorization:

 

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

 

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE