Security Officer Patrol Ambassador

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Ambassador in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail location, where you will conduct routine patrols, remain visible to help discourage security-related incidents, and deliver outstanding customer service and communication. In this people-first role, you will support a welcoming environment while working with a team that values agility, reliability, innovation, and integrity every day.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, professional, and problem-solving manner, documenting relevant details and reporting concerns through established channels.
• Conduct regular and random patrols throughout the store, common areas, entrances, exits, and perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor access points, observe customer and employee activity, and support loss prevention efforts by reporting suspicious behavior, policy violations, and/or potential hazards.
• Assist with closing and opening procedures, crowd flow observation, and other assigned duties that support daily operations in a retail environment.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Comfortable using a computer or tablet is preferred.
• X-Ray screening experience is preferred.
• Loss prevention experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1631084