Senior Manager, Talent Cycle Operations

What is the opportunity?

 

Lead and manage a team of HR professionals responsible for driving technology enablement, data quality, and capability development across the global Talent Cycle function. You will be responsible for defining and executing on the Data oversight strategy. Identify and implement opportunities to optimize Workday, SAP, and emerging technologies to enhance operational efficiency. Oversee data hygiene initiatives to maintain system integrity and support decision-making. Build organizational capability through the creation of comprehensive training materials and standard operating procedures. Partner with talent leaders globally to ensure systems and processes evolve to meet business needs.

What will you do?

Tech Enablement

• Identify and assess technology enablement opportunities for Talent Cycle globally

• Lead the evaluation of opportunities across Talent Cycle globally

Develop & execute the Data Oversight strategy

• Develop and implement data quality standards and governance practices

• Establish a prioritization framework for RPA enhancements and automation initiatives, evaluating scope, budget requirements, and expected ROI

• Report on data quality metrics and trends to support organizational decision-making by building and maintaining he data hygiene scorecard

Training & SOP Development

• Oversee the creation of comprehensive training materials and standard operating procedures for Talent Cycle core processes

• Establish a centralized knowledge repository for Talent Cycle processes and procedures

People Leadership, Employee Development and Engagement

• Create clear accountabilities and ensure skill sets are in place to deliver high quality people-centric support

• Report on team performance, change volumes, and business impact metrics, ensuring capacity/demand recommendations are in place to anticipate operational and project needs

What do you need to succeed?

Must have:

• 5-7 years of operations and technology experience

• Demonstrated experience in leading technology enablement initiatives

• Proven change management and training delivery experience

• Proven team leadership and people management skills

• Experience is maintaining data integrity

Nice-to-have:

• Experience with HR systems (Workday, SAP, or similar)

• Project management certification

• Experience with process documentation and knowledge management

• Familiarity with data governance frameworks

• Experience in global organizations

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Opportunities to do challenging work.

Job Skills

Change Management, Decision Making, Human Capital Strategies, Human Resources Operations, Organizational Change Management, Organizational Processes, Organizational Strategy, Performance Management (PM), Strategic Thinking, Talent Management, Team Leadership, Team Management

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2026-07-092026-07-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.