Description

Patient Accounts Receivable (AR) Lead – Full-Time

Cambridge Dental Group | Dearborn Heights, MI

Full-Time | 40 Hours Per Week | Full Benefits | Some Scheduling Flexibility

Join Our Team at Cambridge Dental Group!

Cambridge Dental Group is seeking an experienced, highly organized, and detail-oriented Patient Accounts Receivable (AR) Lead to join our growing team in Dearborn Heights, Michigan!

This position plays a key role in managing patient accounts, resolving outstanding balances, and supporting our revenue cycle management (RCM) processes.

We're looking for someone who is confident in dental billing and collections, has strong problem-solving skills, and takes pride in maintaining accuracy while delivering excellent patient service.

This is primarily an in-office position with some scheduling flexibility available. Remote opportunities may be considered for exceptionally qualified candidates with extensive relevant experience.

Key Responsibilities

• Manage and follow up on outstanding patient accounts receivable balances.
• Review, research, and resolve denied, rejected, and outstanding insurance claims.
• Work directly with Medicaid and third-party insurance payors to resolve billing and reimbursement issues.
• Review patient accounts, verify balances, and determine patient financial responsibility.
• Process insurance payments, EOBs, adjustments, and denials accurately.
• Maintain detailed documentation of account activity within the practice management system.
• Communicate with patients, insurance companies, and office leadership to resolve account discrepancies.
• Monitor aging reports, identify collection opportunities, and support overall revenue cycle performance.
• Assist with collection processes and account reconciliation.
• Maintain a high level of accuracy, organization, and confidentiality.

Qualifications & Requirements

• Previous Revenue Cycle Management (RCM) experience REQUIRED.
• Medicaid billing and collections experience REQUIRED.
• Prior dental accounts receivable, insurance follow-up, or patient collections experience strongly preferred.
• Minimum of 3 years of relevant healthcare billing, collections, or accounts receivable experience preferred.
• Strong understanding of insurance claims, denials, payment posting, and patient balances.
• Experience with dental practice management software; Open Dental experience is a plus.
• Exceptional attention to detail, accuracy, and organizational skills are essential.
• Strong communication, follow-through, and problem-solving abilities.
• Ability to independently prioritize accounts, manage deadlines, and maintain productivity.
• Previous lead experience is a plus.

Schedule & Benefits

• Full-Time: 40 hours per week
• Primarily in-office in Dearborn Heights, MI
• Some scheduling flexibility available
• Hybrid consideration for highly experienced candidates only
• Comprehensive benefits package, including medical and vision coverage, PTO, and additional benefits
• Supportive team environment with opportunities for professional growth

Why Join Cambridge Dental Group?

At Cambridge Dental Group, we believe in teamwork, accountability, and providing an exceptional patient experience. We're looking for someone who enjoys taking ownership of their work, thrives in a fast-paced environment, and wants to make a meaningful impact on our practice's financial operations.

If you're an experienced AR professional with a strong RCM background, Medicaid expertise, and an eye for detail, we'd love to connect with you!

Apply today to join the Cambridge Dental Group team!

#indeedwavedp

Requirements

Education and Training

• High school diploma or equivalent required.
• Three years healthcare cash posting, billing, third party follow-up and collections experience required; OR a combination of education and/or experience in business or related field totaling three years.  
• Knowledge of automated business applications, including word-processing, spreadsheet and data base management applications required.
• Data entry experience and knowledge of Medicare, Medicaid, and third-party insurance preferred.

FLSA Status: Hourly, Non-Exempt

Reports to: VP of Finance