Senior Technician, Facility Services, HVAC/Refrigeration

Position Summary...

What you'll do...

Role summary:
The Senior Technician, Facility Services, HVAC/Refrigeration, leads the installation, maintenance, and troubleshooting of commercial and industrial HVAC and refrigeration systems. This role ensures regulatory compliance, oversees preventive maintenance programs, and manages refrigerant handling in accordance with EPA and OSHA standards. The position involves coordinating field teams, mentoring technicians, and managing vendor relationships to support operational efficiency. The Senior Technician also participates in emergency response, conducts technical training, and drives continuous improvement initiatives to maintain optimal system performance and support business priorities across multiple sites.
About the team:
The Facilities Services team ensures safe, reliable, and efficient operations across Walmart stores by focusing on preventive maintenance and swift equipment repair. Specializing in HVAC and refrigeration systems, the team protects product integrity and enhances the shopping environment. Built on technical expertise, collaboration, and accountability, members address complex challenges while supporting store operations. The team emphasizes continuous development of technicians and delivers quality service that directly benefits associates, customers, and business functions. Their commitment to performance and safety drives operational excellence throughout multi-site facilities.
What you'll do:

• Oversee installation, commissioning, and maintenance of HVAC/R systems, including refrigeration units and control panels.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues to ensure optimal system performance.
• Implement and monitor preventive maintenance programs to reduce downtime and extend equipment life.
• Manage refrigerant handling, leak detection, and compliance with EPA and OSHA regulations.
• Coordinate and mentor field teams, providing hands-on training and evaluating technician performance.
• Manage parts inventory, vendor relationships, and service calls to meet operational priorities.
• Participate in on-call rotation to support critical business needs and emergency repairs.

What you'll bring:

• Proven expertise in HVAC and refrigeration systems installation, maintenance, and repair, including rooftop units and commercial refrigeration equipment.
• Strong skills in troubleshooting mechanical, electrical, and refrigerant-related issues using root cause analysis techniques.
• EPA Section 608 Certification and thorough knowledge of refrigerant leak detection, recovery, and environmental compliance.
• Experience managing preventive maintenance programs and work order systems to optimize equipment performance and reduce downtime.
• Ability to lead and develop field teams, providing hands-on training and mentoring to enhance technical capabilities.
• Proficiency in vendor management, parts inventory control, and coordinating multi-site operations.
• Commitment to OSHA safety standards and regulatory compliance in all facility service activities.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $35.00 - $70.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: 3 years’ experience in HVAC/grocery rack refrigeration.
Option 2: 6 years’ experience in HVAC/grocery rack refrigeration and Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
Where required, HVAC-R/ Mechanical Journeyman.
1 year’s experience in plumbing, electrical, material handling equipment, or related area or 2 years’ Walmart store experience.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
Commercial driving record with no convictions for DUI, DWI, OUI within the last five (5) years.
Commercial driving record with no more than two (2) moving violations in the last three (3) years.
No preventable accidents while operating a commercial motor vehicle in the last three (3) years.
No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three (3) years.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Completion of a 2-year technical/vocational HVAC/R program or 2-year associate’s of applied science A/C and refrigeration., Experience using word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint)., Prior work experience reading blueprints, schematics, and wiring diagrams., Prior work experience using hand tools, power tools, and testing equipment., Prior work experience with Glycol and C02 systems.

Primary Location...

4424 W WENDOVER AVE, GREENSBORO, NC 27407-2600, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.