- Location
- Kuala Lumpur - RedQ, Malaysia
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Experience
- 6+ years
- Source
- Workday
Description
Job Description
- Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers and merchant in the areas of customer support, merchant support, back office systems, etc
- Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer and merchant experience
- Work with software engineering team to work on new ideas from conceptualization to prototyping to engineering to production
- Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories
- Ensure that the team always has an adequate amount of groomed backlogs to work on.
- Plan and prioritize product feature backlog and development for the product
- Define product vision, road-map and growth opportunities
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy
- Lead the planning of product release plans and set the expectation for delivery of new functionalities
- Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product
- Follow our competitors and the industry
- Keep abreast with Agile/Scrum best practices and new trends
Your Experience:
- Degree in Computer Science, Engineering or relevant field
- Overall 6+ years of experience with minimum 3 years in Product Management role, preferably in E-Commerce, Customer Support, Merchant Support Familiarity with A/B testing and conversion rate optimization (CRO)
- Previously managed high traffic E-Commerce sites (500k+ visitors per day)
- Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python
- Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles
- Outstanding communication, presentation and leadership skills
- Prior experience working in the Travel or Ecommerce domain is a big plus Excellent organisational and time management skills Sharp analytical and problem-solving skills Creative thinker with a vision
Skills
PythonJavaScriptData ScienceAgileScrumMicroservicesPrototyping