- Salary
- £28k+
- Location
- Preston (Redscar)
- Department
- Administration
- Source
- Pinpoint
Description
Administrator
Department: ENW
Employment Type: Permanent
Location: Preston (Redscar)
Compensation: £27,976 / year
Description
Key Responsibilities
- Receive, log and process Streetworks enquiries, permits, notices and defect reports.
- Maintain accurate records and update internal systems with real-time progress, permit statuses and completion information.
- Monitor and track Streetworks activities to ensure compliance with statutory requirements and company deadlines.
- Liaise with local authorities, clients, contractors and internal departments regarding Streetworks activities and updates.
- Produce reports and maintain spreadsheets to monitor work volumes, permit performance and operational trends.
- Support the coordination and scheduling of Streetworks activities where required.
- Utilise the Symology system to process and manage Streetworks permits, notices and related activities (full training will be provided).
- Ensure all documentation is completed, recorded and filed in line with company procedures and compliance requirements.
- Assist with monitoring Key Performance Indicators (KPIs) and identifying recurring issues or opportunities for improvement.
- Ensure safety concerns are reported and escalated in accordance with company procedures.
- Provide general administrative support to the Streetworks team.
Experience and Qualifications
- Prior experience in the Utilities sector is an advantage (full training is provided).
- Strong working knowledge of Microsoft Office, specifically high proficiency in Excel.
- Able to work in an organised manner to meet important deadlines
- Understanding of utility operational activities and field-based workflows.
- Exceptional planning and time-management skills to consistently hit critical deadlines.
- Excellent written and verbal communication skills, with the ability to manage stakeholders under pressure.