Community Engagement Intern

Position Overview

The HOP is seeking a motivated and enthusiastic Community Engagement Intern to support our marketing, outreach, and communications efforts. This role is perfect for a college student pursuing a degree in Marketing, Communications, or Business who enjoys interacting with the public, representing a mission-driven organization, and bringing creative ideas to life.

The Community Engagement Intern will play a key role in helping us connect with riders and the community at large through events, social media, and outreach initiatives. This position offers hands-on experience in community relations, marketing, and public engagement within the public transit industry.

Responsibilities:

• Set up, work, and tear down community and campus event booths (including tents and tables as needed)
• Represent The HOP at public events, engaging with attendees and promoting awareness of our services
• Collect and document engagement data, including number of attendees, common questions, feedback, and popular promotional items
• Provide post-event reports and summaries to the Marketing Director
• Support the creation of social media content and other marketing materials
• Assist with various marketing, communications, and outreach projects as needed
• Serve as an ambassador for the brand and spread enthusiasm for public transportation

Requirements:

• Current college student pursuing a degree in Marketing, Communications, or Business
• Access to a vehicle and a valid driver's license
• Ability to lift boxes and set up event materials (tents, tables, banners, etc.)
• Positive, outgoing personality and strong communication skills
• Ability to work independently and responsibly when needed
• Strong attention to detail and ability to document engagement activities accurately
• Basic proficiency with Microsoft Office, Google Drive, Canva, and social media platforms

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Work Schedule & Compensation:

• Paid internship up to $15/hour (based on experience)
• Part-time, up to 15 hours per week (depending on the season and event schedule)
• Some evening and weekend availability required for community events
• Hybrid position: based at our Belton, TX office with fieldwork assignments

What You'll Gain:

• Real-world experience representing a public agency at community events
• Insight into public outreach, communications, and marketing strategy
• Mentorship and collaboration with an experienced marketing leader and public transit team
• A meaningful opportunity to support accessible public transportation in your community