Inside Sales Representative

Job Requirements:Works under the direction of the General and Operations ManagerCollaborate with the outside salesperson to develop and implement sales strategies to meet branch sales goals.Communicate with customers via phone, email, and other channels to understand their needs, provide product information, and address inquiries or concerns.Conduct 10+ daily outbound sales calls to prospects and existing customers to generate leads, promote products, and secure orders.Build and maintain strong customer relationships by providing exceptional service and support throughout the sales process.Assist customers with order placement, pricing, availability, and delivery schedules, ensuring accuracy and satisfaction.Coordinate closely with the outside salesperson to follow up on leads, provide sales support, and facilitate customer visits or meetings.Process orders accurately and efficiently using our CRM system or order management software.Monitor sales metrics, track progress against targets, and provide regular updates to the sales team and management.Collaborate with other departments such as logistics, finance, and customer service to resolve issues and ensure smooth order fulfillment.Stay informed about industry trends, market conditions, and competitor activities to identify sales opportunities and drive growth.Ensure pricing and packing slip matches when receiving or shipping materialDetermine appropriate billing situations: COD/Cash/CC/InvoiceResponsible for daily credit card processing needs and EOM report for credit card salesProvides consistent communication with warehouse personnel to ensure customer needs are metAssists in warehouse and additional functions per General or Operations ManagerCollect mail, faxes and Federal Express and distributeCandidate Requirements:High school Diploma3-5 years of Customer Sales ExperienceMust be fluent in Spanish and EnglishMust possess excellent communication skillsDetail OrientedDetailed knowledge of industry processes, materials and costs are vital. Ability to learn quicklyMust be able to work Monday through Friday 630am to 430pm with occasional weekend workGeneral Insulation is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.